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Last Updated: Sep 14, 2026
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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Fundraising and Donation Management | 22% | - Gift management and acknowledgement
|
| Topic 2: Data Management and Quality | 15% | - Data import and export
|
| Topic 3: Nonprofit Success Pack Overview and Architecture | 15% | - NPSP core components and data model
|
| Topic 4: Solution Design and Implementation | 20% | - Requirements gathering and solution design
|
| Topic 5: Program and Service Delivery | 18% | - Program Management Module (PMM)
|
| Topic 6: Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
A nonprofit wants to segment its constituents based on their donations from the prior fiscal year. The nonprofit wants to include only onetime gifts it received.
Which NPSP feature should the consultant use to meet this requirement?
- A. Levels
- B. Engagement Plans
- C. Advanced Mapping
- D. Customizable Rollups
Explanation: Only visible for Exam-Killer members. You can sign-up / login (it's free).
An international nonprofit organization works across six different countries in Europe and Afric a. The organization relies heavily on volunteers in each country to support its work and wants volunteers to be able to sign up for volunteer jobs on its website.
What is a consideration when setting up Volunteers for Salesforce given this context?
- A. Add text to the Volunteers for Salesforce website informing all volunteers that all time for volunteer jobs and shifts is shown in the time zone of the headquarters and they need to convert the time to their local time zone.
- B. Remove the Start Time and End Time fields from the website template and put the times in the description in the local time zone.
- C. Set up a different Site in Volunteers for Salesforce for each country and set the time zone for the Site to the local time zone so all events will appear as the correct time for the time zone.
- D. Set the Volunteer Job's Website Time Zone field value to the time zone in which the job will take place when creating Volunteer Jobs.
Explanation: Only visible for Exam-Killer members. You can sign-up / login (it's free).
A nonprofit has asked a consultant to configure Lightning Record Pages to optimize the user interface.
Which two resources should the consultant use to ensure the nonprofit staff are up to date on the latest Salesforce platform features and best practices?
Choose 2 answers
- A. Salesforce Help
- B. Power of Us Hub
- C. Trailhead
- D. Salesforce Known Issues
Explanation: Only visible for Exam-Killer members. You can sign-up / login (it's free).
A nonprofit fundraiser notices that some of the NPSP calculated donation summary fields on the Contact and Account records are displaying incorrect values when compared to the donations recorded for each donor.
What are three items the consultant should review to troubleshoot the issue?
Choose 3 answers
- A. Campaign Hierarchy
- B. Salesforce Optimizer report
- C. NPSP Health Check
- D. Opportunity Stages
- E. Customizable Rollups
Explanation: Only visible for Exam-Killer members. You can sign-up / login (it's free).
A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points, and by defining specific goals with user stories.
What are two components of a user story the nonprofit should consider?
Choose 2 answers
- A. Associate an epic to each story.
- B. Include configuration instructions on each story.
- C. Align each story to the implementation vision.
- D. Assign a priority to each story.
Explanation: Only visible for Exam-Killer members. You can sign-up / login (it's free).
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