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Updated: Oct 12, 2026
No. of Questions: 66 Questions & Answers with Testing Engine
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Introduction to Avaya Aura Maintenance 7004 Exam
Avaya Aura Maintenance 7004 Certification Exam validates the ability to implement, prepare, install, configure, implement validation and implement troubleshooting the Avaya Communication Server 1000. The Avaya Aura Maintenance 7004 offers a comprehensive suite of scalable solutions for dynamic contact center environments providing sophistication and differentiation in the care offered to their customers. Call center administrator or professional who is into Operation Maintenance usually hold or pursue this certification and you can expect the same job role after completion of this certification.
Avaya 7004 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam |
| Exam Number: | 7004 (also referenced as 7004-1 / 7004.1) |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Related Certifications: | ACSS-3105 Avaya Communication Server 1000 Maintenance |
| Real Exam Qty: | 60-66 |
| Certificate Validity Period: | 2 years |
| Exam Price: | $150 USD |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Available Languages: | English, Japanese |
| Recommended Training: | Avaya CS 1000 Maintenance Official Training |
| Exam Registration: | Avaya Learning Center Pearson VUE Registration |
| Sample Questions: | Avaya 7004 Sample Questions |
| Exam Way: | Proctored exam: Onsite at Pearson VUE test centers or Online proctored |
| Pre Condition: | Recommended: Basic knowledge of Avaya CS 1000 and Avaya Aura, networking fundamentals; no mandatory prerequisites |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
The benefit of obtaining the Avaya Aura Maintenance 7004 Exam Certification
- Avaya Aura Maintenance 7004 certified professional have the knowledge to use the tools to complete the task efficiently and cost effectively than the other non-certified professionals lack in doing so.
- Avaya Aura Maintenance 7004 Certifications provide opportunities to get a job easily in which they are interested in instead of wasting years and ending without getting any experience.
- Avaya Aura Maintenance 7004 Certification has more useful and relevant networks that help them in setting career goals for themselves.Avaya Aura Maintenance 7004 networks provide them with the correct career guidance than non certified generally are unable to get.
- Avaya Aura Maintenance 7004 certified professional will be confident and stand different from others as their skills are more trained than non-certified professionals.
- Avaya Aura Maintenance 7004 Certification is distinguished among competitors.Avaya Aura Maintenance 7004 certification can give them an edge at that time easily when candidates appear for a job interview companies look to note something which individualize the individual to another.
- Avaya Aura Maintenance 7004 Certification provides practical experience to candidates from all the aspects to be a proficient worker in the organization.
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/19085
Avaya 7004 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| System Maintenance & Upgrades | 20% | - Performance monitoring and logging - Backup, restore and disaster recovery - Software updates and patch installation |
| Troubleshooting & Security | 15% | - Security management and user rights - Diagnosing system and call issues - Common error resolution |
| Dialing Plans & Routing | 25% | - Zone Based Dialing configuration - NARS, ESN and routing data blocks - Digit manipulation and overflow rules |
| Networking & Signaling | 20% | - IP telephony provisioning - Network connectivity and signaling protocols - H.323 and SIP gateway configuration |
| System Architecture & Components | 20% | - Integration with Avaya Aura environment - CS 1000 hardware and software components - IP Peer Networking fundamentals |
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