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Updated: Aug 09, 2026
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Avaya 6002.1 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam |
| Exam Number: | 6002-1 |
| Exam Duration: | 105 minutes |
| Exam Format: | Multiple Choice |
| Available Languages: | English, Japanese |
| Real Exam Qty: | 69 |
| Passing Score: | 71% |
| Exam Price: | 125 USD |
| Related Certifications: | Avaya Certified Implementation Specialist (ACIS) - Communication Manager and CM Messaging |
| Sample Questions: | Avaya 6002.1 Sample Questions |
| Exam Way: | Avaya Learning Center online or in-person proctored testing |
| Pre Condition: | Experience with Avaya Aura Communication Manager and messaging implementation recommended. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 6002.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Communication Manager Administration | - Core Administration Tasks
|
| Topic 2: CM Messaging Management | - Messaging Features Configuration
|
| Topic 3: Integration and Protocols | - System Integration
|
| Topic 4: Installation and Configuration | - Communication Manager and CM Messaging Installation
|
| Topic 5: Maintenance and Troubleshooting | - Diagnostics and Support
|
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. When troubleshooting a system fault, if the web interface or SAT are unavailable, which method should be used?
A) TTY2
B) CLI
C) SAL
D) MODEM
2. In which two modes is communication manager Release 6.0 deployed? (Choose two)
A) Signaling server
B) Feature server
C) Evolution server
D) System management
3. When configuring a G450 Media gateway, which two port settings must be set? (Choose two)
A) Full Duplex
B) 100 MB port speed
C) Auto-negotiation enabled
D) FTP Server
4. A technician is planning to support to upgrade an Avaya communication Manager system to release 6.0 from Release 5.2
Which two tasks must be performed during the upgrade procedure? (Choose two)
A) The survivable Remote servers can stay at Release 5.2
B) The S8700-series servers must be displayed by S8800 servers.
C) The survivable remote servers must be upgraded by Release 6.0
D) All G350 gateways must replaced by S8800 servers.
5. Which two statements regarding shuffling and hairpining are true? (Choose two)
A) Shuffling release media processor resources.
B) The audio connection type field on the communication manager status station formation can be used to determine whether a call is shuffled.
C) A call between a DCP endpoint and H.323 end point can be shuffled.
D) Hairpining does not use media processor resources.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B,C | Question # 3 Answer: A,B | Question # 4 Answer: B,C | Question # 5 Answer: A,B |
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