Exam Code: Slack-Con-201
Exam Name: Salesforce Certified Slack Consultant
Certification Provider: Salesforce
Corresponding Certification: Salesforce Consultant

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Discovery	20%	- Gather requirements 1. Understand business goals and collaboration needs 2. Identify current workflows and pain points - Stakeholder analysis 1. Conduct discovery workshops 2. Identify key stakeholders and decision-makers
Topic 2: Workflows and Integrations	12%	- Workflow Builder 1. Custom workflow templates 2. Automate routine processes - Integrations and apps 1. App management and distribution 2. Third-party integrations
Topic 3: Governance and Administration	20%	- Governance framework 1. Data governance and compliance 2. Channel management policies 3. Acceptable use policies - Workspace administration 1. Guest access management 2. Roles and permissions 3. Workspace settings and policies
Topic 4: Migration and Change Management	5%	- Adoption and enablement 1. Training and change management plans 2. Best practices for Slack adoption - Migration planning 1. Transition from other platforms 2. Data migration strategies
Topic 5: Security	18%	- Authentication and access 1. Single Sign-On (SSO) configuration 2. Domain verification and auto-provisioning - Slack security and compliance 1. Retention policies and export 2. Data Loss Prevention (DLP) 3. Enterprise Key Management (EKM)
Topic 6: Channel Strategy	25%	- Channel architecture design 1. Channel naming conventions and organization 2. Public vs. private channel strategy 3. Channel segments and cross-org channels - User Groups and permissions 1. User Group creation and management 2. Default channels and channel management policies

Salesforce Certified Slack Consultant Sample Questions:

Question #1

Your client wants to add an additional layer of security for their data in Slack. They enquired about Slack's Enterprise Key Management (EKM) product.
What guidance can you provide on how to proceed with enabling EKM?

A. EKM is included with the purchase of Slack security tools and can be enabled by the Org Owner.
B. EKM is an add-on product that needs to be purchased and then configured with support from Slack.
C. EKM is a free product that you can add-on as necessary. Only Org Owner has the ability to enable EKM.

Reveal Solution Discussion 0

Correct Answer: B 🗳️