Pass your actual test at first attempt with Apple 9L0-415 training material
Updated: Sep 02, 2026
No. of Questions: 218 Questions & Answers with Testing Engine
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| Certification Vendor: | Apple |
|---|---|
| Exam Name: | OS X Support Essentials 10.9 |
| Exam Number: | 9L0-415 |
| Certificate Validity Period: | Tied to OS X version certification; version-specific certification (retired) |
| Passing Score: | 80% (approximate, subject to Apple certification policies) |
| Real Exam Qty: | Approximately 80 |
| Exam Price: | USD 65–250 (varies by region and testing provider) |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Related Certifications: | Apple Certified Support Professional (ACSP) |
| Exam Format: | Computer-Based Exam (CBT), Multiple Choice |
| Sample Questions: | Apple 9L0-415 Sample Questions |
| Exam Way: | Computer-based exam delivered via Pearson VUE or Apple Authorized Training Center (historically) |
| Pre Condition: | Recommended familiarity with macOS basics and system administration concepts; exam is part of the Apple Certified Support Professional (ACSP) track; this specific exam is retired |
| Official Syllabus URL: | https://training.apple.com |
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Support Techniques | |
| Topic 2: Network Configuration and Services | |
| Topic 3: Applications and Processes Management | |
| Topic 4: User Accounts and File Systems | |
| Topic 5: System Administration and Maintenance | |
| Topic 6: Installation and Configuration of OS X 10.9 |
Question 1
----
The four default top-level folders visible in the Finder are:
Applications, containing applications all local users have access to Library, containing system resources all local users have access to System, containing necessary system resources Users, containing all the local user home folders
A. What are some of the common file flags used by OS X?
B. How do the four default System Preferences categories differ?
C. What are the four default top-level folders visible in the Finder?
D. What are the advantages of code signing?
Question 2
Which IP address could a Mac assign to itself if no DHCP services were available on the network?
A. 169.254.100.100
B. 127.0.0.1
C. 172.16.100.100
D. 192.168.100.100
Question 3
How is Quick Look able to preview so many file types?
A. During installation of OS X Mavericks, the only optional choice is to define an installation destination other than the Mac computer's current default system disk.
B. The Finder doesn't show items with periods at the beginning of their filenames or items with the hidden file flag enabled. Both methods for hiding items can only be managed from the command line interface.
C. Any application that supports Auto Save and the Finder can manage document locking.
D. Quick Look uses a number of plug-ins that give it the capability to preview documents. These plug-ins live in Quick Look folders in any Library folder on OS X.
Question 4
How do you engage Quick Look? Which applications support it?
A. The Privacy pane of Security & Privacy preferences can be used to allow or disallow applications' access to Location Services, Contacts, Calendars, Reminders, social network services, and Accessibility application access.
B. The Activity Monitor application is used to monitor open processes and applications.
C. Quick Look is engaged by simply pressing the Space bar when a document is selected. Applications that support Quick Look include the Finder, Time Machine, Mail, and most open and save browser dialogs.
D. You can use the System Information application to easily scan all the appropriate application locations and return a list of installed applications.
Question 5
What's the best source for acquiring printer drivers for OS X?
A. The network service order list is used to determine the primary network service interface if there is more than one active service. All network traffic that isn't better handled via local connection to an active network service interface is sent to the primary network service interface. So in most cases all WAN traffic, Internet traffic, and DNS resolution is sent through the primary network service interface.
B. The Activity Monitor application is used to monitor open processes and applications.
C. The master password is used to reset local account passwords.
D. The Apple print drivers are the best source for configuring OS X printers. One method is to let the software update system automatically download and install the appropriate printer drivers. Or you can manually download and install printer drivers from the Apple support website.
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: C | Question 5 Answer: D |
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