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Updated: Aug 09, 2026

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Avaya 71800X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya IX Messaging Implementation and Maintenance Exam
Exam Number:71800X
Exam Price:$70 (approx.)
Related Certifications:Avaya Certified Support Specialist (ACSS)
Exam Duration:90 minutes
Real Exam Qty:60–62
Available Languages:English
Exam Format:Multiple Choice Questions (MCQ)
Recommended Training:Avaya official training resources
Exam Registration:Avaya Certification Portal
Sample Questions:Avaya 71800X Sample Questions
Exam Way:Computer-based test (online or authorized test center)
Pre Condition:Recommended: foundational knowledge of Avaya unified communications and basic networking concepts
Official Syllabus URL:https://www.avaya.com

What is the cost of Avaya Messaging Implementation and Maintenance exam

  • Number of Questions: 40
  • Format: Multiple choices, multiple answers
  • Passing Score: 70%
  • Length of Examination: 90 minutes

Exam Topics for Avaya Messaging Implementation and Maintenance exam

The following will be tested in AVAYA 71800x practice exam and AVAYA 71800x practice exams:

  • Identify the Avaya IX™ Messaging deployment options
  • Describe the Avaya IX™ Messaging architecture
  • List the 3rd party PBX supported with Avaya IX™ Messaging
  • List the Avaya IX™ Messaging licensing and capacities
  • Describe Avaya IX™ Messaging High Availability

Reference: https://www.avaya-learning.com/lms/_assets/news/2019_12_16_New_ACSS_7180_Avaya_IX%20Messaging_Retirement_of%20ASTA_9160.pdf

Avaya 71800X Exam Syllabus Topics:

SectionObjectives
Topic 1: Avaya IX Messaging Architecture- System integration
  • 1. PBX integration methods (SIP, MWI, CTI)
    • 2. System Manager role and deployment
      - Core system components
      • 1. Messaging server architecture
        • 2. Voice server node components
          Topic 2: Administration and Maintenance- System administration
          • 1. User and mailbox management
            • 2. Basic system configuration tasks
              - Monitoring and troubleshooting
              • 1. Log analysis and diagnostic tools
                • 2. Performance and service monitoring
                  Topic 3: Security and Advanced Features- Security configuration
                  • 1. Email and fax security options
                    • 2. Secure messaging and data handling
                      - Advanced messaging features
                      • 1. Content sync and message networking
                        • 2. ASR / TTS integration
                          Topic 4: Installation and Deployment- Pre-installation requirements
                          • 1. OS and hardware prerequisites
                            • 2. Server validation and readiness checks
                              - Deployment process
                              • 1. Post-installation configuration
                                • 2. Core product installation steps

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