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Updated: Sep 26, 2026
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HP HP2-I17 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | Selling HP Printing Hardware 2020 |
| Exam Number: | HP2-I17 |
| Related Certifications: | HP Printing and Personal Systems Sales Certification |
| Real Exam Qty: | 30-40 |
| Passing Score: | 70% |
| Available Languages: | English |
| Exam Format: | Scenario-based questions, Multiple choice |
| Certificate Validity Period: | 2-3 years |
| Exam Duration: | 60 minutes |
| Exam Price: | $96 USD |
| Recommended Training: | HP Sales Training and Learning Center HP Partner Learning Hub |
| Exam Registration: | HP Certification Portal Pearson VUE HP Exams |
| Sample Questions: | HP HP2-I17 Sample Questions |
| Exam Way: | Online proctored exam via Pearson VUE or authorized HP certification platform |
| Pre Condition: | No strict prerequisite required; recommended familiarity with HP printing portfolio and sales fundamentals |
| Official Syllabus URL: | https://www.hp.com/us-en/training/certification.html |
HP HP2-I17 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Needs and Sales Scenarios | 15% | - Solution-based selling
|
| Topic 2: HP Printing Technologies | 25% | - Core printing technologies
|
| Topic 3: Print Security | 10% | - Device and document security
|
| Topic 4: Competitive Positioning | 15% | - HP value differentiation
|
| Topic 5: HP Printing Portfolio Overview | 20% | - Printer categories and segmentation
|
| Topic 6: Managed Print Services and Solutions | 15% | - Enterprise print management
|
HP Selling HP Printing Hardware 2020 Sample Questions:
A large Insurance company needs to address their security compliance requirements and proactively identify security gaps in their fleet of printers. The chief technology officer said the company needs recommendations on how they can reduce their risk and improve compliance. Which HP service meets these requirements and offers a hands-on demonstration of how the company can check up to 30 covered security controls?
- A. HP JetAdvantage Security Manager
- B. HP Baseline Security Assessment
- C. HP Print Security Advisory & Retainer Service
- D. HPWebJetadmin
Correct Answer: B 🗳️
You are meeting with the office manager at an SMB that Is a potential new customer. The office manager tells you that the company currently uses laser printers, but they are looking for an easy-to-use printer for employees who do very little graphic-intensive printing. How should you position an HP solution for this customer?
- A. HP LaserJet Enterprise is simple to use and Integrates easily with existing printers that your employees already use.
- B. HP LaserJet Pro consumes low amounts of energy to help the company save on utility bills.
- C. HP ScanJet Pro offers capabilities similar to or better than laser printers but at a lower cost.
- D. HP PageWide Pro is an intuitive printer that can be used without help or additional training.
Correct Answer: D 🗳️
A large SMB customer considering an upgrade tells you that the company considers laser printers to be for businesses and inkjet printers to be tor home offices. How should you respond? (Select two.)
- A. With HP FutureSmart firmware 3.7 and later, customers can upgrade their existing printers with the latest features.
- B. Businesses of any size can use the stapling and finishing options available on select HP PageWide models.
- C. HP LaserJet printers deliver leading laser performance, print-shop-quality color documents, and the best value for color printing.
- D. HP PageWide is different from typical home printers because it leverages industrial technology.
- E. Today's businesses can use HP ScanJet document capture solutions to transform piles of paper into streamlined digital workflows.
Correct Answer: B,D 🗳️
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