Pass your actual test at first attempt with SAP C_C4HCX training material
Last Updated: Aug 05, 2026
No. of Questions: 82 Questions & Answers with Testing Engine
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Project Delivery and Implementation | 15% | - Performance and scalability - Implementation lifecycle and planning - Solution deployment and operations |
| Topic 2: Integration and Extensibility | 25% | - SAP Integration Suite - SAP Business Technology Platform (BTP) integration - Extensibility options and best practices - Data flow and system connectivity |
| Topic 3: SAP Customer Experience Portfolio Overview | 20% | - SAP Commerce Cloud - SAP Sales Cloud - SAP Service Cloud - SAP Customer Data Cloud - SAP Marketing Cloud / Emarsys |
| Topic 4: Intelligent Enterprise and Innovation | 10% | - AI and automation in CX solutions - Emerging technologies and roadmap |
| Topic 5: Customer Data and Governance | 15% | - Compliance and data privacy - Data analytics and insights - Customer data management and identity |
| Topic 6: Solution Architecture Fundamentals | 15% | - Customer Experience strategy and design - Architecture principles and methodologies |
1. What are some of the machine learning capabilities in SAP Service Cloud Version 2?
Note: There are 2 correct answers to this question.
A) Account categorization
B) Machine translation
C) Warranty determination
D) Case categorization
2. What are valid features of SAP Commerce Cloud, composable storefront?
Note: There are 3 correct answers to this question.
A) Progressive
B) Extensible
C) Embeddable
D) Accessible
E) Open source
3. Which of the following best describes Tactics in SAP Emarsys Customer Engagement?
A) Tactics are predefined segmentation rules.
B) Tactics are KPIs available in Smart Insight dashboards.
C) Tactics are spend management marketing plans.
D) Tactics are pre-built automation programs designed to achieve a specific goal.
4. Which component type list is part of Dataflows (IdentitySync)?
A) Readers, Searches, Mappings, Writers, Removers
B) Readers, Lookups, Transformers, Writers, Deleters
C) Readers, Lookups, Evaluators, Storers, Deleters
D) Readers, Queries, Formatters, Writers, Deleters
5. What is the SAP Customer Identity from SAP Customer Data Cloud used for?
Note: There are 3 correct answers to this question.
A) To perform delegated admin actions
B) To implement consent flows for GDPR compliance
C) To store information securely and leverage it
D) To offer tools for building a trust-based relationship with your users
E) To help gather critical information about your users
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: A,B,E | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: C,D,E |
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