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IBM P2040-052 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Collaboration Services25%- SmartCloud Meetings and file sharing
- Communities, Activities, and Blogs
- Docs and version control
Topic 2: Troubleshooting and Support8%- Common issues and resolution
- Monitoring and service availability
Topic 3: Integration and Extensibility12%- APIs and development tools
- Third-party application integration
Topic 4: Administration and Configuration30%- Directory and policy settings
- Email and iNotes administration
- User and account management
Topic 5: Architecture and Overview25%- Service models and deployment options
- SmartCloud for Social Business components
- Security framework and infrastructure

IBM SmartCloud for Social Business Technical Mastery Test v4 Sample Questions:

1. When an account is created in SmartCloud for Social Business, an email address is required as the login ID. Which of the following statements about the email address is TRUE?

A) The email address must contain at least one numeric character and is created at the time the SmartCloud for Social Business account is setup.
B) After the email address is set, it cannot be changed unless you provide the administrator with the new email address that you want to use asthe new login.
C) None of the above.
D) After the SmartCloud for Social Business account is setup, all incoming emails go to both SmartCloud email and the email account that wasused to register for the SmartCloud login.


2. Taylor, a paid subscriber to SmartCloud Meetings, would like to host a meeting with a customer who does not have an account. How would Taylor invite his customer to join?

A) Taylor would have to pay an additional cost for a guest to be registered. Once registration is complete, the customer can join the meeting byvisiting the SmartCloud for Social Business website, authenticating with their credentials and entering the meeting ID to join.
B) Taylor could share his meeting URL containing the meeting ID and when the customer clicked the URL link, the customer would be prompted toregister. Once the customer has registered, they can participate in the meeting.
C) Taylor could share his meeting URL containing the meeting ID or ask his customer to visit the SmartCloud for Social Business website to enterthe meeting ID and their name in order to join.
D) Taylor's customer could not participate in the meeting since the customer is a guest. Taylor could record the meeting and send a link to thevideo recording.


3. Bob wants to share a file with Alice. Bob and Alice both have SmartCloud for Social Business accounts but work for different companies. What is Bob's best option?

A) Share the file directly in SmartCloud for Social Business with Alice assigning her at least Reader access.
B) Get connected with Alice via SmartCloud for Social Business so she can see the files.
C) Share the file publicly in SmartCloud for Social Business and email Alice the link.
D) Download a copy of the file in SmartCloud for Social Business and email it to Alice.


4. As an Administrator, Carl wants to customize SmartCloud Notes mail templates. Which of the following is NOT an option?

A) Delete a template
B) Provide user rights to apply individual templates
C) Replace a template
D) Make a template the default template


5. What is NOT TRUE about Chat/Instant Messaging within SmartCloud for Social Business?

A) Users can only chat/IM with people inside their organization.
B) Guest accounts do not have access to the chat/IM features.
C) Chat/IM is not available to SmartCloud Connection users.
D) Users must first connect with people from within Contacts in order to chat/IM.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: C
Question # 3
Answer: A
Question # 4
Answer: B
Question # 5
Answer: A

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