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IBM M8010-238 Exam Syllabus Topics:

IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. How do today's customers interact with a brand?

A) Customers are increasing using only a single channel for all their interactions.
B) Customers expect the brand to provide a seamless and consistent cross-channel
experience.
C) Customers expect a dedicated and independent system for each channel for more focused service.
D) None of the above.

2. In order to price a dealusing the IBM Sterling quoting capability, what deal knowledge is required by selling partners?

A) The number of internal sales people who will use Field Sales.
B) PVUs required in order to run IBM Sterling Quotes.
C) Millions of quote lines per year created by selling partners.
D) The number of selling partners who will use Field Sales.

3. Which of the following components is included in the standard IBM Sterling Order Management solution bundle?

A) Marketing
B) Pricing and Promotions
C) Product Configurator
D) Global InventoryVisibility
E) Reference:http://www.redbooks.ibm.com/redpieces/pdfs/redp4766.pdf(page 4, third last bulleted point on the page)
QUESTIONNO: 16
What does WebSphere Commerce "Customer Interaction Platform" strategy enables businesses to do?
A. Sell on the web.
B. Sell across multiple channels.
C. Connect web and in-store experience.
D. Monitor all customer interactions.

4. In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?

A) Market
B) Sell and Service
C) Service
D) Buy

Solutions: