Get New 2021 Valid Practice CPHQ Certification CPHQ Q&A - Testing Engine
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The CPHQ exam is such a noteworthy validation, especially with the current global pandemic. Quality healthcare has been more relevant than ever, so as health professionals around the world. So, if you want to become a leader in this industry, you can make use of the CPHQ certification to equip you with the right set of skills.
NAHQ CPHQ Exam Syllabus Topics:
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Best Training Courses for CPHQ Exam
The approach of studying for this exam may vary depending on your learning capacity. As suggested by NAHQ, you can spend between 6 weeks to 3 months preparing for it. And to support your quest to career advancement, below are the most beneficial training resources for a successful performance.
- CPHQ Review Course (Self-paced)
Another material suggested by NAHQ is the self-paced review course. This is a great follow-up after the instructor-led training because it helps in underlining your exam readiness. However, this can also be a stand-alone material if you can’t allocate a specific schedule for the virtual sessions. No worries because this program also revolves around the official exam outline. So, if you want to maximize your time at your own comfort, you can avail of this self-paced option and study independently in a digital setup. And in comparison to the instructor-led course, this one offers up to 1-year access to the contents.
Through the detailed lectures, it makes you comprehend the relevance of the healthcare profession. These involve proper accreditation, readiness activities, and recognition programs in delivering quality medical oversight. Alongside these topics, your skills in accurately handling data, performing risk management tasks, and identifying patient safety priorities are also reinforced.
- Virtual Course (Instructor-Led)
Do you want your learning to be administered by an expert? If yes, then enroll in the instructor-led course. This virtual training runs for over two weeks (excluding weekends), demonstrating the essential subjects associated with a quality healthcare career. The contents provided in the course are aligned with the CPHQ test blueprint, which means you will be on the right track while acquiring new insights. It begins with organizational guidance and then continues with patient safety and process improvement. The last core section is about health data analytics.
Plus, the instructor can share relevant tips that you can apply during your exam and real-world job. Don’t forget to check the schedule ahead so you can plot the days properly. Generally, these are listed by month, with an overview of the dates covered.
NEW QUESTION 106
Which of the following types of budgets itemizes the major equipment to be purchased in the next year?
- A. Capital
- B. Variable
- C. Zero-based
- D. Operating
Answer: A
NEW QUESTION 107
Once listing posts system is in place, root-cause analyses can be performed to identify particular problems, such as a
staff member or medical group that contributes to problems, or problems that are systemic to the delivery of care,
such as an antiquated manual appointment system. Listing post strategies include:
- A. Suggestion boxes
- B. Focus group
- C. Surveys
- D. Patient and family advisory services
Answer: C
NEW QUESTION 108
All patients who have been selected to provide feedback should have an equal opportunity to respond. Any situation that makes certain patients less likely to be included in a sample leads to bias.
Survey vendors also can minimize sampling bias through:
- A. Probability sampling
- B. Experience
- C. Judgment
- D. Cluster sampling
Answer: A
NEW QUESTION 109
Universities often evaluate applicants for admission on the basis of, among other things, the applicants' scores on standardized tests. The scores are thus one of the criteria by which program judge the Quality of their applicants. However, although two programs may use the same criterion - scores on a specific standardized examination-to evaluate applicants, the programs may differ markedly on standards: One program may consider applicants acceptable if they have scores above the 50th percentile, whereas the score above the 90th percentile may be the standard of acceptability for the other program.
This example clearly defines the difference between:
- A. Criteria and standards
- B. Efficacy and equity
- C. Sources and structure
- D. Processes and outcomes
Answer: A
NEW QUESTION 110
The data collection phase of the journey consists of two parts: (1) Planning for data collection and (2) The actual data
gathering. A well designed data collection strategy should address different analytical questions. Which of the
following is/are the part of planning section for data collection?
- A. How often and for how long will you collect the data?
- B. Do you have target and goals for the measures?
- C. Will collecting these data have negative effects on patients or employees?
- D. Will the data add value to your quality improvement efforts?
Answer: A,D
NEW QUESTION 111
The creation of an information technology infrastructure to analyze the performance of all physicians in a healthcare
system can be useful in:
- A. Clinical issues can be sorted out
- B. Identifying the disease the hospital, physician, or physical group treats most
- C. Organizations can develop clinical pathways
- D. Physician report cards can be issued
Answer: B,C
NEW QUESTION 112
Quality circles are groups of five to ten employees, with management support, who meet to solve problems and implement new procedures.
The aim/s of quality circle activities is/are:
- A. Both A and B
- B. Deploy human capabilities fully and draw out finite potential
- C. Respect human relations and build a workshop offering job satisfaction
- D. Contribute to implement and development of the enterprise
Answer: A
NEW QUESTION 113
Healthcare organizations' ability to deliver high-quality, patient-centered care to their members and patients depends
in part on their understanding of basic customer service principles and their ability to integrate these principles into
clinical settings. Healthcare organizations should pay attention to customer service for several reasons. Which of the
following is NOT out of t hose reasons?
- A. Better service translates into higher satisfaction for the patient and, subsequently, for the employer who pays most
of the bills - B. Existing patients and members are a valuable source of information healthcare organizations can use to learn how
to improve what they do and reduce waste by eliminating services that are unnecessary or not valued - C. As in any other service industry, a satisfied (and loyal) member or patient creates value over the course of a life
ti me. - D. Poor customer service raises the risk of a negative "grapevine effect"
Answer: B
NEW QUESTION 114
All of the following are characteristics of probability sampling EXCEPT:
- A. A specific statistical design is followed
- B. The selection of items from the population is determined solely according to known probabilities by means of a
random mechanism, usually using a table of random digits - C. Listing of selected sample on a priority basis on a sampling sheet
- D. The sampling error (i.e., the difference between results obtained from a sampling survey and results that would
have been obtained from a census of the entire population conducted using the same procedure as in sampling
survey) can be estimated, and, as a result, the precision of the sample result can be evaluated.
Answer: C
NEW QUESTION 115
Health organizations measure performance to meet multiple internal and external needs and demands. Internal
quality improvement literature identifies some fundamental purposes for conducting performance measurement
such as:
- A. Both A and B
- B. Demonstration and verification of performance improvement activities
- C. Assessment of current performance
- D. Control of evaluation
Answer: A
NEW QUESTION 116
By using a set of statistical tools to understand the fluctuation of a process, management can predict the expected outcome of that process. If the outcome is not satisfactory, management can use associated tools to further understand the elements influencing that process.
Six sigma includes process steps which are commonly known as ____________.
- A. DAMIE
- B. PDSA
- C. DAMIC
- D. PDCA
Answer: C
NEW QUESTION 117
In fact, because patients' satisfaction is so influenced by __________________ rather than to the more indiscernible
technical ones-health maintenance organizations, hospitals and other health care delivery organizations have come to
view the quality of nontechnical aspects of care as crucial to attractions and retaining patients.
- A. Their reactions to interpersonal and amenity aspect of care
- B. Patients recognize that they do not possess the wherewithal to evaluate all technical elements of care
- C. Their likelihood of desires outcomes
- D. Every patient has definite preference in every clinical situation
Answer: A
NEW QUESTION 118
Health organizations measure performance to meet multiple internal and external needs and demands.
Internal quality improvement literature identifies some fundamental purposes for conducting performance measurement such as:
- A. Both A and B
- B. Demonstration and verification of performance improvement activities
- C. Assessment of current performance
- D. Control of evaluation
Answer: A
NEW QUESTION 119
It involves identification and selection of a patient's medical record or group of records after the patient has been
discharged from the hospital or clinic. Many proponents of medical record review believe it to be the most accurate
method of data collection. What is it?
- A. Data collection forms
- B. Retrospective data collection
- C. Scanners
- D. Prospective data collection
Answer: B
NEW QUESTION 120
- Health care provider accountability
- Decision making public reporting
- Organizational evaluation
- National performance improvement goals and activities
These are the performance measures identified by health organizations in order to meet:
- A. Organizational objective
- B. External needs specifically
- C. Internal needs specifically
- D. Organizational vision
Answer: B
NEW QUESTION 121
The separate services of Pharmacy and Nursing are having difficulty developing an action plan for medication errors.
Pharmacy Services states that Nursing Services causes the majority of the problems related to errors, while Nursing
Services states the opposite. The quality professional's role in resolving this problem is to:
- A. Assign the task to an uninvolved manager
- B. Facilitate discussion between the groups to enable them to assume ownership of their portions of the problem
- C. Refer the problem to the facility wide quality council
- D. Provide them with directives on how to solve the problem
Answer: B
NEW QUESTION 122
The best way a healthcare organization can measure whether it is meeting its goals and targets is to compare its performance:
- A. Against itself over time
- B. With other healthcare organizations of its status
- C. With the world's top healthcare organizations
- D. Benchmarking
Answer: D
NEW QUESTION 123
The performance improvement methodology is a carefully chosen, strategically driven, value based, systematic,
organization-wide approach to the achievement of specific, meaningful, high-priority organizational improvements.
The plan should include:
- A. The staff needed to conduct the internal survey
- B. Estimated time frames
- C. The identified and prioritized opportunities for improvement project
- D. Needed human and material resources
Answer: C
NEW QUESTION 124
Attribute data are discrete whole numbers and not continuous.
Examples of attribute data plotted as ratio data on u-charts include figures such as:
- A. Total number of medication errors per total number of pneumonia patients
- B. Total number of patient falls per patient day
- C. Percentage of patients readmitted to the hospital within 30 days
- D. Percentage of surgical compilations divided by the percentage number of surgeries
Answer: B
NEW QUESTION 125
One of the difficult things about quality is explaining how _________ is different from a process or system.
- A. Tools
- B. Methods
- C. A and B are same
- D. Control
Answer: C
NEW QUESTION 126
The focus of Lean methodology is a "ba to basics" approach that places the needs of customer first through five steps.
Which of the following is NOT out of those steps?
- A. Define value as determined by the customer
- B. Let the customer pull the product
- C. Make value identifying steps
- D. Identify the value stream
Answer: C
NEW QUESTION 127
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CPHQ Braindumps Real Exam Updated on Dec 16, 2021 with 202 Questions: https://www.exam-killer.com/CPHQ-valid-questions.html
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