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NEW QUESTION 120
EEE is an international airline.
Indicate which of the following activities are 'primary' or 'support' in accordance with Porter's Value Chain.
Answer:
Explanation:
NEW QUESTION 121
Which of the following distinguishes a learning curve effect from a learning Organization?
- A. Learning curve effects apply to the factory. Learning Organizations are always service industries.
- B. Learning curve effects depend on repetition of the same behaviour. Learning Organizations seek to modify behaviour.
- C. Learning curve effects always reduce costs. Learning Organizations always increase costs.
- D. Learning curve effects increase with time. Learning Organizations cease to learn after a time.
Answer: B
NEW QUESTION 122
A Porter states that competitive advantage can be gained by following one of three generic strategies.
Place the appropriate generic strategy against each of the statements below.
Answer:
Explanation:
NEW QUESTION 123
A company runs a distribution warehouse. Its information systems constantly monitors inventory levels, with automatic re-order processing occuring with suppliers when inventory items reach a specified level. It operates a robotics system which automatically picks inventory from its location in the warehouse and delivers it to the pick-up area. The company also has a large database of customer information which it uses to analyse buying behavior and sales trends so that it can provide customers with relevant and targeted marketing information.
Which THREE of the following activities of the Value Chain have been affected by the use of IT/ IS?
- A. Operations
- B. Services
- C. Outbound logistics
- D. Inbound Logistics
- E. Sales and Marketing
Answer: A,D,E
NEW QUESTION 124
Kaplan and Norton's model of the Balanced Scorecard contains a number of perspectives. Which of the following are perspectives within Kaplan and Norton's model?
Select ALL that apply.
- A. Learning and growth
- B. Customer
- C. Infrastructure
- D. Procurement
- E. Financial
Answer: A,B,E
NEW QUESTION 125
Company CCC is an automotive component manufacturer. It manufactures three main products within its portfolio:
Product 1: Relative market share of 0.1, Market growth rate of -2%
Product 2: Relative market share of 4 0; Market growth rate of +3%
Product 3: Relative market share of 0.3; Market growth rate of +15%
Which TWO of the following statements are CORRECT?
- A. Product 2 is likely to be at the mature stage of its life cycle, is likely to benefit from significant economies of scale.
- B. Product 1 is likely to be at the mature stage of its life cycle, have strong profitability and further investment should be considered.
- C. Product 3 is likely to be at the growth stage of its life cycle, at high risk of failure and further investment should be considered
- D. Product 1 is likely to be at the mature stage of its life cycle, operating in a contracting market and is fairly cash neutral
- E. Product 2 is likely to be at the growth stage of its life cycle, have weak profitability, poor cash generation and high capital requirements
Answer: A
NEW QUESTION 126
'Change-adept' Organizations are those that manage change successfully. Moss-Kanter identified skills required by Organizational leaders which are necessary to lead 'change-adept' Organizations.
Your Organization is undergoing significant change and the appointment of a new CEO is imminent. You have been asked to recommend the key skills for assessing the shortlist of CEO candidates against.
Which of the following statements are suitable for use as the selection criteria for the new CEO, consistent with the ideas expressed by Moss-Kanter?
Select ALL that apply.
- A. Able to take heroic action.
- B. Able to challenge the prevailing Organizational wisdom.
- C. Able to communicate a compelling aspiration.
- D. Able to tune into the environment.
- E. Able to break up coalitions.
Answer: B,C,D
NEW QUESTION 127
Mission statements set out the purpose of an Organization to a range of stakeholders who have an interest in what the Organization does. As an employee, you have been asked to assess the effectiveness of your Organization's mission statement.
Which of the following would NOT help the effectiveness of a mission statement?
- A. Mission statements should be specific enough to impact Organizational behaviour.
- B. Mission statements should be flexible, realistic and attainable.
- C. Mission statements should be aspirational and capture the imagination of stakeholders.
- D. Mission statements should communicate the Organization's distinctive advantages.
Answer: C
NEW QUESTION 128
BCD manufactures a well known breakfast cereal, the 'Weetyflake'. As a result of a steady slow down in the market growth of this product in its home country in the last five years, BCD is considering a number of possible strategic directions.
Select the label which best describes each of the strategic directions being considered by BCD.
Answer:
Explanation:
NEW QUESTION 129
Z is a medium-sized UK based accounting practice. Z operates a graduate training scheme. The trainees are given an induction and then placed on a three-year training programme designed to help develop professional stalls and experience The training programme has been in existence for many years However, there is no clear consensus amongst the partners of Z about what the trainees should be able to do on completion of the programme and therefore what the training programme should emphasize. This lack of clarity is affecting the morale and commitment of the trainees and significant numbers are failing the programme or leaving to join a rival firm.
Z"s HR Department recognizes the need for committed and well motivated accountants to meet the increased expectations of clients and the competition from rival firms. The HR Department has identified changes to the training programme that can be implemented gradually through a series of initiatives Which TWO of the following statements regarding the change required in Z are correct9
- A. The skills, abilities and competences of the organisation's employee's are a 'hard' factor according to the McKinsey 7 S model
- B. The need to manage the competitive position is an example of an 'external direct trigger' for change
- C. Understanding which day-to-day behaviors to reinforce within the training programme, is about
'routines and rituals' according to the Cultural Web - D. The change would be classified as a 'revolutionary change' according to Balogum and Hope Haitey
- E. The plans to combat competition would be considered as a 'structure' factor according to the McKinsey
7 S model
Answer: C,D
NEW QUESTION 130
BBB has often encountered difficulties when it has introduced strategies which involve Organizational change.
BBB is about to enter a period of much change and has decided to appoint one or more change agents to help to manage this. Select ALL of the statements that apply in respect of a change agent.
- A. Worked in three similar change environments.
- B. Skilled communicator with colleagues and subordinates.
- C. Tolerant of ambiguity and uncertainity.
- D. Skilled at successfully meeting budget targets.
- E. Willingness to drive through difficult decisions.
- F. Sensitive to the impact of change on all stakeholders.
Answer: B,C,F
NEW QUESTION 131
The Board of a supermarket chain has decided that to compete more effectively against its competitors, it needs to change its strategy and pursue a differentiation-focus strategy. The Board's aim is to pursue differentiation to attract customers who have a higher disposable income and want to buy luxury food and other goods.
Which statements are valid for this differentiation-focus strategy?
Select ALL that apply.
- A. In a differentiation-focus strategy, there is no need to exploit other activities in the value chain if they are not visible to the customer.
- B. The company will have to ensure that the food and other goods it supplies are of the best quality.
- C. If this strategy is adopted, the company should aim to offer better value than its competitors.
- D. Brand loyalty underpinning this strategy may fail if the cost differential between the price the company charges and that charged by its other competitors is too great.
- E. Using this strategy, the company will have the opportunity to promote goods that have previously underperformed.
Answer: B,D,E
NEW QUESTION 132
MMM operates leisure parks in Country S. a mature economy in Europe. These are parks that are popular with people between the ages of 8 and 25 years who visit them to ride on the high speed roller-coasters and to visit other attractions at the parks. Nearly 60% of visitor expenditure is to buy meals and drinks at the park MMM estimates that 20% of its visitors travel to its parks from outside Country S.
Which THREE of the following environmental changes will have the greatest impact on MMM in the next five years?
- A. The growing strength of the emerging economies in Africa, Asia and South America.
- B. An increase in the statutory minimum wage in Country S.
- C. The opening of a rival leisure park in Country S with more modern rides and attractions.
- D. The average age of the population in Country S is increasing because of a fall in the birth rate.
- E. Introduction of government restrictions on the number of students and tounsts permitted to enter Country S.
Answer: A,D,E
NEW QUESTION 133
Irvine and Martin presented the advantages of Foresight as the 5Cs. Which of the following are correct aspects of the 5Cs as defined by Irvine and Mart in? Select ALL that apply.
- A. Comparability
- B. Communication
- C. Co-ordination
- D. Congruence
- E. Concentration
- F. Criticality
Answer: B,C,E
NEW QUESTION 134
A fresh-food packaging manufacturer has recently changed the design of its packaging in order to reduce the amount of non-recyclable material. Its immediate customer, a large fresh-food wholesaler, does not see the need for this re-design as it believes that it will adversely affect the storage of the fresh food. However, the final customer, a large supermaket chain, has expressed strong interest in the new packaging design, as the supermarket chain has strict Corporate Social Responsibility targets to achieve.
Which of the following statements most appropriately describes the situation outlined above, from the perspective of the fresh-food packaging manufacturer?
- A. Pull supply chain management
- B. Value Chain management
- C. Downstream supply chain management
- D. Upstream supply chain management
Answer: C
NEW QUESTION 135
Which THREE of the following are classified as business operating systems measures within the Performance Pyramid?
- A. Flexibility
- B. Cycle time
- C. Customer satisfaction
- D. Quality
- E. Productivity
Answer: A,C,E
NEW QUESTION 136
Select the quality associated with effective coaching and mentoring for each of the descriptions below:
Answer:
Explanation:
NEW QUESTION 137
Your management team is considering using Porter's Value Chain to assist it in developing a new competitive strategy for the business.
Which THREE of the following statements would inform your management team about Porter's Value Chain?
- A. It can help understanding of the linkages between business activities.
- B. It can help identify the processes that add customer value.
- C. It can help identify the processes that add costs.
- D. It can easily import data from existing management accounts.
- E. It can help assess competitive pressures in the market.
Answer: A,B,C
NEW QUESTION 138
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