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Updated: Oct 06, 2026

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Salesforce Plat-UX-101 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Platform User Experience Designer
Exam Number:Plat-UX-101
Exam Duration:105 minutes
Certificate Validity Period:1 year (requires annual maintenance)
Passing Score:65%
Real Exam Qty:60-65
Available Languages:English
Exam Format:Multiple select, Multiple choice
Exam Price:USD 200 (first attempt), USD 100 (retake)
Related Certifications:Salesforce Certified Administrator
Salesforce Certified Platform App Builder
Recommended Training:Salesforce User Experience Designer Certification Prep
Prepare for Your UX Designer Credential
Exam Registration:Kryterion Webassessor
Salesforce Certification Portal
Sample Questions:Salesforce Plat-UX-101 Sample Questions
Exam Way:Online proctored or onsite testing center
Pre Condition:No mandatory prerequisites; recommended 6+ months UX experience and 3-6 months Salesforce platform experience
Official Syllabus URL:https://trailhead.salesforce.com/credentials/userexperiencedesigner

Salesforce Plat-UX-101 Exam Syllabus Topics:

SectionWeightObjectives
Discovery13%- Gather user requirements and plan design strategy
  • 1. Apply user research methods
  • 2. Identify user personas and their workflows
  • 3. Translate business needs into user-centered goals
Testing11%- Validate and test designs
  • 1. Measure design success and adoption
  • 2. Gather feedback and iterate designs
  • 3. Conduct usability testing and heuristic evaluation
Human-Centered Design12%- Apply design thinking and human-centered principles
  • 1. Align design with Salesforce best practices
  • 2. Design for accessibility and inclusivity
  • 3. Define problem statements and design principles
Design System Implementation20%- Leverage SLDS and design standards
  • 1. Maintain consistency and branding
  • 2. Use SLDS components and tokens
  • 3. Adapt designs for mobile and different devices
Strategy and Governance17%- Define UX strategy and governance
  • 1. Establish design guidelines and standards
  • 2. Plan UX roadmap and adoption
  • 3. Collaborate with stakeholders and teams
Declarative Design27%- Design using Salesforce declarative tools
  • 1. Design navigation and information architecture
  • 2. Use Lightning App Builder and Flow for user experience
  • 3. Optimize page layouts, record types, and views
  • 4. Apply Salesforce Lightning Design System (SLDS)

Salesforce Certified Platform User Experience Designer Sample Questions:

Question #1

What is a goal of usability testing?

  • A. Showing users how to use the design in the right way
  • B. Learning about the user's behavior and preferences
  • C. Identifying the best variation of a page
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #2

A UX Designer has completed discovery, research analysis, and ideation. How should they prepare for the next phase?

  • A. Prioritize user stories.
  • B. Create a business model canvas.
  • C. Return to users for feedback.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #3

Cloud Kicks (CK) allows its partners to manage leads and opportunities. CK's relationship manager has requested that partners are able to quickly browse and see their opportunities segmented by key attributes: If the opportunity is closing within 2 weeks; If it is valued at more than $100,000. Which approach should be used in Experience Builder to enable this?

  • A. Configure a pre-filtered opportunity list view for each key attribute with the partner group.
  • B. Allow each user to create a filter for each key attribute and link to the opportunities list view.
  • C. Create a custom Lightning Web Component using a data table for each key attribute.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #4

What would it mean for the user when designing perceivable content?

  • A. The content should only be presented in an audio format.
  • B. The content should be presented in a way that can be convertible between different formats.
  • C. The content should only be presented in a visual format.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #5

A realty company provides a way for customers to shop for homes and contact real estate agents online. The company's brokers use some of the Salesforce standard functionality to track home buyers. Which three standard Salesforce objects should be used in this experience?

  • A. Contact, Address, and Property
  • B. Lead, Contact, and Opportunity
  • C. Account, Person Account, and Contact
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for Exam-Killer members. You can sign-up / login (it's free).

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