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Updated: Aug 09, 2026
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Microsoft 77-731 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills |
| Exam Number: | 77-731 |
| Exam Duration: | 50 minutes |
| Exam Price: | Approximately 100–120 USD (varies by region) |
| Passing Score: | 700 (scaled score out of 1000) |
| Real Exam Qty: | Approx. 35–40 tasks (performance-based) |
| Certificate Validity Period: | No expiration (MOS 2016 credentials do not expire) |
| Related Certifications: | MOS Word 2016 MOS Excel 2016 MOS PowerPoint 2016 MOS Outlook 2016 Expert (if applicable) |
| Exam Format: | Performance-based tasks in Outlook, Multiple-step simulation, Live application environment |
| Available Languages: | English, Spanish, French, German, Japanese, Portuguese, Chinese (Simplified) |
| Recommended Training: | MOS Outlook 2016 Exam Prep Resources Microsoft Learn Outlook Training |
| Exam Registration: | Certiport Official Registration Microsoft Certification Portal |
| Sample Questions: | Microsoft 77-731 Sample Questions |
| Exam Way: | Proctored exam delivered via Certiport testing centers or authorized online proctoring. |
| Pre Condition: | No formal prerequisites required, but familiarity with Outlook 2016 interface is recommended. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/mos-outlook-2016/ |
Skills measured
- Manage schedules (35-40%)
- Manage contacts and groups (10-15%)
- Manage messages (35-40%)
- Manage the Outlook environment for productivity (20-25%)
Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
Microsoft 77-731 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Manage Outlook Data and Settings | - Use backup and export features - Configure data files and archiving - Manage folders and mailbox structure |
| Manage Outlook Environment | - Customize Outlook settings and options - Navigate Outlook interface efficiently - Configure mail accounts and profiles |
| Manage Messages | - Use search and categorize emails - Apply rules and filters - Compose and send email messages - Organize and manage messages |
| Manage Schedules | - Create and manage calendar appointments - Schedule meetings and invites - Configure reminders and recurrence |
| Manage Contacts and Tasks | - Track task progress and updates - Create and assign tasks - Create and manage contacts |
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