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Updated: Aug 02, 2026

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Cisco 500-005 Exam Overview:

Certification Vendor:Cisco
Exam Name:Installing Cisco TelePresence Video Immersive Systems
Exam Number:500-005
Available Languages:English
Related Certifications:Cisco TelePresence Certification
Cisco Collaboration Certifications
Exam Format:Multiple choice
Sample Questions:Cisco 500-005 Sample Questions
Exam Way:Online proctored or authorized Cisco testing center exam
Pre Condition:Recommended knowledge of Cisco collaboration technologies, IP networking, and video conferencing systems.
Official Syllabus URL:https://www.cisco.com/c/en/us/training-events/training-certifications/exams.html

Cisco 500-005 Exam Syllabus Topics:

SectionObjectives
Topic 1: Testing, Troubleshooting, and Maintenance- System verification and diagnostics
  • 1. Common installation troubleshooting procedures
    • 2. Audio/video quality testing
      Topic 2: Cisco TelePresence Immersive Systems Overview- TelePresence architecture and components
      • 1. Endpoint and codec fundamentals
        • 2. Immersive video system components overview
          Topic 3: Installation Planning and Site Preparation- Pre-installation requirements
          • 1. Power, cabling, and network readiness
            • 2. Room design and environmental considerations
              Topic 4: Network Integration and Connectivity- Cisco collaboration network integration
              • 1. IP configuration and connectivity validation
                • 2. QoS considerations for video traffic
                  Topic 5: System Installation and Configuration- Hardware installation procedures
                  • 1. Peripheral device setup (cameras, microphones, speakers)
                    • 2. Codec and display integration

                      Cisco Installing Cisco TelePresence Video Immersive Systems Sample Questions:

                      1. Which option allows the TX9000 to receive its configuration and software image from a TFTP server when a DHCP server is not available?

                      A) Log into the local router and configure TFTP server access.
                      B) Log into the Cisco TelePresence Administration GUI, choose Unified CM Settings, choose Specify in the Use Configuration TFTP Servers entry, enter the IP address or addresses for Cisco Unified Communications Manager in the TFTP Server field(s), and click Apply.
                      C) Log into Cisco Unified Communications Manager and configure the TX9000 from the device configuration web page.
                      D) Use the Cisco TelePresence Touch 12 to configure the TX9000 for TFTP server access.


                      2. Which two options cause the presentation to not show on the Active Collaboration data display and show only in PiP on the TX9000 plasma screen? (Choose two.)

                      A) There is a data display HDMI cable connection problem to the LCU.
                      B) The Active Collaboration data display is powered off.
                      C) There is a VGA cable connection to the presentation computer.
                      D) The PiP button is selected in the Cisco TelePresence Touch 12.
                      E) There is an HDMI cabling problem from TS4 and TS1 to the LCU.


                      3. From where does the LCU receive its instructions?

                      A) Cisco TelePresence Touch 12 screen
                      B) right (TS3) codec
                      C) center (TS1) codec
                      D) presentation (TS4) codec
                      E) left (TS2) codec


                      4. What is the build number for the following Cisco TelePresence System image?
                      cmterm-CTS.1-9-1-68R-K9.P2.cop.sgn

                      A) 68R
                      B) 68
                      C) 191
                      D) 1-68R
                      E) K9
                      F) P2


                      5. After the TX9000 log files are captured, which file will contain the name of the problem type that was selected from the Select a Problem menu?

                      A) TX9000Prob file
                      B) logTroubleReason file
                      C) problemSelect file
                      D) probreasonTX9000 file


                      Solutions:

                      Question # 1
                      Answer: B
                      Question # 2
                      Answer: A,E
                      Question # 3
                      Answer: C
                      Question # 4
                      Answer: B
                      Question # 5
                      Answer: B

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