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IIC C130 Exam Syllabus Topics:

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. Michelle is a new agent who would like to protect herself against possible errors and omissions claims. What should Michelle practice in her interactions with clients and insurers?

A) Ensure all communication with clients and insurers is done face-to-face
B) Offer advice to clients if she thinks it is beneficial, even if it is outside her area of expertise
C) Recommend that clients consult with experts outside the insurance field if a situation calls for it
D) Use close-ended questions with clients at all times

2. Regarding the duty of disclosure, what is required to comply with the principle of utmost good faith?

A) The applicant has a duty to disclose all relevant and irrelevant facts.
B) Full disclosure of material information is required of the applicant.
C) The intermediary is required to withhold disclosure of pertinent information if the client asks the broker to do so.
D) The broker or agent determines whether the information is material to the risk and discloses information accordingly, on behalf of the insured.

3. In which Canadian province is compulsory automobile insurance purchased from a private insurer?

A) Saskatchewan
B) Manitoba
C) British Columbia
D) Newfoundland and Labrador

4. When qualifying a new client, how might an intermediary best differentiate their services from those of the current broker or agent?

A) Compete based on premium cost and commissions
B) Know the products the incumbent intermediary offers
C) Understand the financial motives of the client
D) Counter the incumbent's marketing and advertising strategies

5. How many years of driving experience are newly licensed drivers generally credited for if they have completed an approved driver training course?

A) One or two years
B) Two or three years
C) Three or four years
D) Four or five years

Solutions: