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Updated: Jul 13, 2026
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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
1. A phlebotomist should identify which of the following as the best site for phenylketonuria collection on an infant?
A) Central area of the heel
B) Central area of the fingertip
C) Medial or lateral areas of the heel
D) Medial or lateral area of the fingertip
2. Which of the following actions should a phlebotomist take after receiving a critical value?
A) Record the value on the patient's chart for the nurse to review.
B) Relay the value to the laboratory manager after completing collections.
C) Request that a colleague repeat the testing.
D) Report the value to the provider directly in a timely manner.
3. Which of the following actions demonstrates active listening by a phlebotomist?
A) Looking away while the patient speaks
B) Explaining that all patients feel the same way
C) Restating the patient's concern for clarification
D) Interrupting the patient to save time
4. Which of the following actions is required before using a new lot number of point-of-care testing strips?
A) Freeze the strips for 10 min.
B) Perform quality control testing.
C) Use the strips only for control patients.
D) Mix strips from the old and new lots.
5. A phlebotomist is preparing a container for a 24-hr urine collection when a chemical splash occurs. The phlebotomist should find information about this chemical from which of the following sources?
A) Current Procedural Terminology
B) Safety Data Sheet
C) Occupational Safety and Health Administration
D) Centers for Disease Control and Prevention
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |
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