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Updated: Oct 11, 2026
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NHA Phlebotomy-Technician Exam Overview:
| Certification Vendor: | National Healthcareer Association (NHA) |
|---|---|
| Exam Name: | Phlebotomy Technician Certification (CPT) Exam |
| Exam Number: | CPT |
| Available Languages: | English |
| Related Certifications: | Phlebotomy Technician Certification (CPT) |
| Passing Score: | Scaled score 390 (on NHA scale 200–500) |
| Exam Format: | Multiple choice, Computer-based exam |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 120 |
| Exam Price: | USD $125 (may vary by testing provider/location) |
| Certificate Validity Period: | 2 years |
| Sample Questions: | NHA Phlebotomy-Technician Sample Questions |
| Exam Way: | Computer-based exam delivered at authorized testing centers or via live remote proctoring (depending on region and provider availability) |
| Pre Condition: | No formal prerequisite required; high school diploma or equivalent recommended. Completion of a phlebotomy training program is strongly recommended. |
| Official Syllabus URL: | https://www.nhanow.com/certifications/phlebotomy-technician |
NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Safety and Compliance | - HIPAA and patient confidentiality - Infection control and standard precautions - OSHA regulations and patient safety |
| Patient Preparation | - Specimen labeling procedures - Patient identification and communication - Site selection and preparation |
| Routine Blood Collections | - Equipment selection and use - Venipuncture procedures - Order of draw |
| Specimen Processing and Handling | - Quality assurance procedures - Common errors and rejection criteria - Specimen transport and storage |
| Special Collections | - Non-routine specimen collection methods - Pediatric and geriatric considerations - Capillary puncture (fingerstick/heel stick) |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
A phlebotomist should identify which of the following as the best site for phenylketonuria collection on an infant?
- A. Central area of the heel
- B. Central area of the fingertip
- C. Medial or lateral areas of the heel
- D. Medial or lateral area of the fingertip
Correct Answer: C 🗳️
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Which of the following actions should a phlebotomist take after receiving a critical value?
- A. Record the value on the patient's chart for the nurse to review.
- B. Relay the value to the laboratory manager after completing collections.
- C. Request that a colleague repeat the testing.
- D. Report the value to the provider directly in a timely manner.
Correct Answer: D 🗳️
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Which of the following actions demonstrates active listening by a phlebotomist?
- A. Looking away while the patient speaks
- B. Explaining that all patients feel the same way
- C. Restating the patient's concern for clarification
- D. Interrupting the patient to save time
Correct Answer: C 🗳️
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Which of the following actions is required before using a new lot number of point-of-care testing strips?
- A. Freeze the strips for 10 min.
- B. Perform quality control testing.
- C. Use the strips only for control patients.
- D. Mix strips from the old and new lots.
Correct Answer: B 🗳️
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A phlebotomist is preparing a container for a 24-hr urine collection when a chemical splash occurs. The phlebotomist should find information about this chemical from which of the following sources?
- A. Current Procedural Terminology
- B. Safety Data Sheet
- C. Occupational Safety and Health Administration
- D. Centers for Disease Control and Prevention
Correct Answer: B 🗳️
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