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Updated: Jul 25, 2026
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Salesforce EX-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Experience Cloud Consultant |
| Exam Number: | EX-Con-101 |
| Exam Format: | Multiple-choice, Multiple-select |
| Exam Price: | USD 200 |
| Available Languages: | English, Japanese |
| Exam Duration: | 105 minutes |
| Real Exam Qty: | 60-65 (60 scored, 5 unscored) |
| Passing Score: | 65% |
| Related Certifications: | Salesforce Certified Platform Administrator |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Prepare for Your Salesforce Experience Cloud Consultant Credential |
| Exam Registration: | Salesforce Certification Portal Kryterion Webassessor |
| Sample Questions: | Salesforce EX-Con-101 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | Must hold Salesforce Certified Platform Administrator credential |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-exp-cld-consultant---EX-Con-101 |
Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Experience Cloud Basics | 8% | - Use cases and benefits of Experience Cloud - Platform capabilities and limitations - Experience types and use scenarios |
| Customization Considerations and Limitations | 7% | - Performance and scalability - Declarative vs programmatic options - Limits and governor considerations |
| User Creation and Authentication | 13% | - User provisioning methods - External user activation and permissions - Single Sign-On and identity providers |
| Sharing, Visibility, and Licensing | 17% | - License types and allocation - Sharing rules and external visibility - Data access and security model |
| Branding, Personalization, and Content | 15% | - Personalization and targeted content - Content management and CMS integration - Branding and layout customization |
| Templates and Themes | 10% | - Template selection and configuration - Lightning and Visualforce options - Theme customization and design |
| Adoption and Analytics | 5% | - Engagement and adoption strategies - Moderation and community governance - Reporting and dashboards |
| Administration, Setup, and Configuration | 25% | - Deployment and migration - PRM and service integration - Site setup and activation |
Salesforce Certified Experience Cloud Consultant Sample Questions:
1. A consultant needs to leverage ExperienceBundle for a deployment but isunable to view it.
What is the most likely cause for this issue?
A) The "Enable ExperienceBundle Metadata API" setting needs to be checked.
B) The experience has not yet been published.
C) A change set containing the Network needs to be deployed.
D) A custom Experience template needs to be created.
2. Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement.
During the Community managers' weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site.
What is the reason for this issue?
A) The Community manager for Europe does not have System Administrator privileges.
B) The Experience Cloud site for Europe is not using Chatter which is needed to use the preconfigured Insights reports.
C) The preconfigured Insights reports need to be modified to meet GDPR requirements.
D) The Experience Cloud site for Europe has more than a million users.
3. Zephynus Relocation (ZRS) plans to launch a public site. ZRS would like toleverage a topic catalog so that site users can see all the organized topics in one place and easily navigate to any topic or subtopic.
Which step is required to set up a topic catalog?
A) Create at least one topic and add the More Topics,,,, ;link editing the navigation menu.
B) Create at least one topic along with its subtopic.
C) Create at least one subtopic and add the More Topic ink link when editing the navigation menu.
D) Enable Topic Hierarchy and create at least one topic with two subtopics.
4. Universal Containers (UC) isimplementing a community for its retailers.
How can UC give retail store managers access to the records owned by their peers and subordinates?
A) Give retail managers Super User access.
B) Set OWD to public, and manage access via Apex Sharing.
C) Put retail managers in a manager role.
D) Email retail managers best practiceson how to manually share data.
5. DreamHouse Realty (DR) is designing a digital experience for its global real estate team. The realtors will need access to Knowledge, reports and dashboards, and Leads coming in from the website. Leads are converted to Opportunities by an internal DR deal desk.
Which license type meets this requirement?
A) Customer Community
B) Customer Community Plus
C) Channel Account
D) Partner Community
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: D |
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