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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Why are positive usability findings of high importance? Which of the following statements is wrong?

A) Positive usability findings should be used to communicate to the development team which features should not be modified or deleted.
B) Positive usability findings allow a better view of the usability of the product.
C) Positive usability findings make it easier to sell the need for correcting usability problems by giving a balanced view.
D) Positive findings are of high importance because they can be used in the report to justify the costs of the test.

2. In the last project, the usability tests substantially exceeded the budget of the test plan. Which quality control task could have been used to avoid this?

A) Check whether the usability test report conforms to the best practices
B) Check consumed resources regularly and compare with the estimates
C) Check that the usability test plan has been properly reviewed
D) Check that findings are communicated to the stakeholders

3. You're conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire.
You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements?
i. SUS
ii. SUMI
iii. WAMMI

A) i, ii and iii are true
B) ii & iii are true, i is false
C) i & ii are true, iii is false
D) i is true, ii & iii are false

4. During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?

A) Good idea
B) Positive finding
C) Functional problem
D) Usability problem

Solutions: