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ISTQB Certified Tester Foundation Level (CTFL v4.0) Sample Questions:

1. A software application incorrectly provided customers discounts of 50% off their total purchases if the purchases exceeded S100. It was discovered through an audit that the discount should have been only 5% off these purchases. A root cause analysis uncovered that the requirements Incorrectly stated 50% instead of 5% in this scenario.
Which of the following MOST accurately reflects this scenario?

A) The incorrect discount is the root cause, requiring a root cause analysis which led to investigating the software code, design, and requirements
B) A defect in the code is determined to be the root cause of the incorrect calculation
C) The incorrect customer discount is the effect and the reason for the requirement error is the root cause
D) The audit finding Is the root cause, the incorrect calculation of 50% Is the defect, and the Incorrect requirement Is the effect

2. Which of the following statements about retrospectives is TRUE?

A) Only developers and testers should be involved in retrospectives, as involving people in other roles is very likely to prevent developers and testers from having open and constructive discussions that really help identify process improvements.
B) On Agile projects, well-conducted retrospectives at the end of each iteration can help the team reduce and sometimes even eliminate the need for dairy stand-up meetings.
C) During retrospectives, in addition to identifying relevant process improvements, participants should also consider how to implement these improvements and retain them based on the context of the project, such as the software development lifecycle.
D) Retrospectives can be very effective in identifying process improvements and can also be very efficient and cost-effective especially since, unlike reviews, they do not require any follow-up activities

3. What does configuration management enable for testing?

A) It enables the creation of test progress reports.
B) It enables the derivation of test cases and test data.
C) It enables the versioning of the test elements.
D) It enables the scheduling of test resources.

4. An Incident Management tool implements the following defect states; Open, Assigned, Solved, Closed Consider the following defect report:
Id T000561
Test Object "Warehouse Management' application
Tester name; John Bishop
Date: 10th. April 2010
Test Case MRT558I
Status OPEN
Severity Serious
Priority
Problem- After inputting the Total Quantity item = 450 in the SV034 screen, the system shows an unexpected Error message=47 Correction:
Developer name:
Closing date:
Which of the following is a valid criticism of this report?

A) The Priority, the Correction description and the Developer name are missing
B) The description is not highlighting the source of the problem
C) The version of the application is missing
D) There is no link to the applicable requirement (traceability)

5. Which ONE of the following activities TYPICALLY belongs to the planning phase of the review process?

A) The purpose and scope of the review are defined, as well as the work product to be reviewed and the exit criteria.
B) The reviewers analyze and discuss the anomalies found during the review in a joint meeting.
C) Each reviewer conducts an individual review to identify anomalies, recommendations, and questions.
D) A separate defect report is created for each identified defect so that corrective actions can be tracked.

Solutions: