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IBM Tivoli Automation Sales Mastery Test v4 Sample Questions:

1. Tivoli Service Automation Manager supports what?

A) All of the above.
B) On-demand self-service.
C) On-demand self-service. A build your own environment. Self service catalogue.
D) Limited network access. Location independent resource pooling.

2. What benefit(s) is/are available from using a White Board to explore opportunities for Tivoli Business Service Manager?

A) All of the above.
B) Resource for "back of the napkin" presentation.
C) An emergency exit in the case of no projector.
D) The Whiteboard provides a friendly environment for probing questions that are used to determine a customer's environment, pain points, and business goals. Additionally, the White Board can be used to determine the customers important KPIs (Key Performance Indicators).

3. What are the attributes of a solution that helps control and automate tasks of the IT environment?

A) Increasing the amount of components to monitor.
B) Reducing events.
C) Leveraging existing tools.
D) Correlation across management domains.
E) Both A & B

Solutions: