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Updated: Aug 07, 2026

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Pegasystems PEGAPCDC87V1 Exam Overview:

Certification Vendor:Pegasystems
Exam Name:Pegasystems Certified Pega Decisioning Consultant (PCDC) 87V1
Exam Number:PEGAPCDC87V1
Related Certifications:Pega Certified System Architect
Pega Customer Decision Hub Certification
Exam Duration:90 minutes
Available Languages:English
Exam Price:$175 USD
Certificate Validity Period:3 years
Exam Format:Multiple Choice, Multiple Response
Real Exam Qty:Approximately 60
Passing Score:70%
Recommended Training:Pega Customer Decision Hub Courses
Pega Decisioning Consultant Training
Exam Registration:Pega Certification Portal
Pearson VUE Pega Exams
Sample Questions:Pegasystems PEGAPCDC87V1 Sample Questions
Exam Way:Online proctored exam via Pearson VUE or authorized testing centers
Pre Condition:Recommended: Pega Certified System Architect (PCSA) or equivalent Pega application development experience
Official Syllabus URL:https://www.pega.com/education/certification

Pegasystems PEGAPCDC87V1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Contact policy and volume constraints: Focuses on preventing excessive action exposure, especially in outbound communications, and controlling action frequency.
Topic 2
  • AI and Arbitration: Investigates action arbitration techniques, AI-driven prioritization methods, and the use of business levers for action prioritization.
Topic 3
  • Actions and treatments: This section explores the creation and management of customer-focused actions, web-based offer presentations, and outbound action definition.
Topic 4
  • Engagement policies: Discusses the development of customer engagement guidelines and the formulation of engagement strategies.
Topic 5
  • Next-Best-Action concepts: This section examines personalized customer interactions, maximizing customer value in call centers, and strategies for proactive outreach.

Reference: https://academy.pega.com/exam/pega-certified-decisioning-consultant-3

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