Instantly download MS-220 updated real questions
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Updated: Sep 05, 2026
No. of Questions: 107 Questions & Answers with Testing Engine
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Exam MS-220: Troubleshooting Microsoft Exchange Online
Candidates for this exam work with customers and other stakeholders to understand the details of any issues. They also interact with administrators and peers that work with other related technologies.
Candidates should have experience with PowerShell and the Exchange PowerShell module. The support engineer should also have significant experience deploying, managing, and troubleshooting Microsoft Exchange Online environments.
Passing score: 700. Learn more about exam scores.
Part of the requirements for: Microsoft 365 Certified: Exchange Online Support Engineer Specialty
Microsoft MS-220 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Troubleshooting Microsoft Exchange Online |
| Exam Number: | MS-220 |
| Exam Duration: | 120 minutes |
| Related Certifications: | Microsoft 365 Certified: Exchange Online Support Engineer Specialty |
| Exam Format: | Multiple choice, Case study, Scenario-based questions, Multiple response |
| Available Languages: | German, Portuguese (Brazilian), Korean, English, Spanish, Chinese (Simplified), French, Japanese |
| Real Exam Qty: | 40-60 |
| Passing Score: | 700/1000 |
| Certificate Validity Period: | 1 year (Microsoft role-based certification renewal policy) |
| Exam Price: | USD 165 |
| Sample Questions: | Microsoft MS-220 Sample Questions |
| Exam Way: | Online proctored or authorized Pearson VUE test center |
| Pre Condition: | No mandatory prerequisite exam. Strong experience with Exchange Online, hybrid environments, PowerShell, and Microsoft 365 administration is recommended. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/ms-220 |
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Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220
What is the salary of a Microsoft MS-220 certified professional?
The Average salary of different countries for Microsoft MS-220 Exam Certified professional
- USA: USD 34,051
- India: INR 14,1030
- UK: Pounds 429,984
Prerequisites for Microsoft MS-220 Exam
Before taking the Microsoft MS-220 Exam, you need to be aware of its prerequisites so that you can prepare yourself accordingly. Here is a list of things that you need to know before taking the exam:
You must be a technical expert in order to take this exam. You should have experience in working with virtualization technologies such as VMware vCloud Air Network, Azure Stack, and Amazon Web Services (AWS). You should also know how to work with Office 365 and Skype for Business Online services.
You must have at least two years of experience working as a network engineer or administrator in an enterprise environment where cloud services are used on a regular basis.
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