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Updated: Aug 09, 2026
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WGU Information-Technology-Management Exam Overview:
| Certification Vendor: | Western Governors University (WGU) |
| Exam Name: | Information Technology Management |
| Exam Number: | QGC1 |
| Exam Price: | Included in tuition; $25–$750 USD if taken separately |
| Certificate Validity Period: | Valid while enrolled; no fixed expiration |
| Related Certifications: | Bachelor of Science in Information Technology Management |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple choice, Scenario-based questions |
| Available Languages: | English |
| Real Exam Qty: | 70–80 |
| Passing Score: | 70% |
| Recommended Training: | WGU Course Materials & Learning Resources |
| Exam Registration: | WGU Student Portal |
| Sample Questions: | WGU Information-Technology-Management Sample Questions |
| Exam Way: | Online proctored assessment |
| Pre Condition: | Enrollment in WGU IT Management program or eligible single-course student; no prior exams required |
| Official Syllabus URL: | https://www.wgu.edu/ |
WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Systems Development & Lifecycle | 20% | - Requirements gathering and analysis - SDLC phases and models - Design, implementation, and maintenance |
| Topic 2: IT Security & Risk Management | 15% | - Risk assessment and mitigation - Security principles: confidentiality, integrity, availability - Threats, vulnerabilities, and controls |
| Topic 3: Data Management & Databases | 15% | - SQL and data querying - Database models and design - Data integrity, security, and governance |
| Topic 4: IT Governance, Strategy & Ethics | 15% | - IT service management and ITIL basics - IT alignment with business goals - Compliance, policies, and ethics |
| Topic 5: Networking & Infrastructure | 15% | - Cloud computing and virtualization - IT infrastructure management - Network types, protocols, and architecture |
| Topic 6: IT Fundamentals & Concepts | 20% | - Data, information, and knowledge management - Role of IT in business - Information systems types and components |
WGU Information Technology Management QGC1 Sample Questions:
1. Which business layer determines which products or services are being sold and to whom?
A) Corporate
B) Operating
C) Strategy
D) Systems
2. A company wants to manage its goods across all stages-from initial concept through design, development, and manufacturing.
Which type of software supports this process?
A) Workflow automation
B) Enterprise resource planning
C) Product life cycle management
D) Asset management
3. Which IT practice supports green computing?
A) Prioritizing high performance for faster task completion
B) Recycling old hardware before it reaches end of life
C) Extending device life with reuse and refurbishment
D) Choosing hardware that is economical
4. What improves IT sustainability?
A) Using efficient hardware and power settings
B) Standardizing high-performance hardware for all tasks
C) Expanding the size and capacity of data centers
D) Buying the latest devices immediately upon release
5. What is a benefit of manufacturing enterprise resource planning (ERP) systems?
A) Streamlined hiring processes
B) Customized machine software
C) Improved material coordination
D) Enhanced supplier marketing
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |
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