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Updated: Aug 05, 2026
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SAP C_C4HFSM_91 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Field Service Management 19Q1 |
| Exam Number: | C_C4HFSM_91 |
| Real Exam Qty: | 80 |
| Exam Duration: | 180 minutes |
| Exam Format: | Multiple Choice, Multiple Response, Scenario-Based Questions |
| Exam Price: | USD 550 |
| Passing Score: | 63% |
| Certificate Validity Period: | Certification valid for the respective SAP product release |
| Available Languages: | English |
| Related Certifications: | SAP Certified Application Associate - SAP Service Cloud SAP Customer Experience Certifications |
| Sample Questions: | SAP C_C4HFSM_91 Sample Questions |
| Exam Way: | SAP Certification Hub online proctored exam or authorized SAP testing center. |
| Pre Condition: | No mandatory prerequisite certification. SAP recommends practical experience with SAP Field Service Management implementation and configuration. |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4hfsm_91-sap-certified-application-associate---sap-field-service-management-19q1-g/ |
SAP C_C4HFSM_91 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Smartforms and Reporting | 8% - 12% | - Forms and Documentation
|
| Topic 2: Planning and Dispatching | 12% - 18% | - Resource Planning
|
| Topic 3: Customer Self-Service and Crowd Service | < 8% | - Customer Engagement
|
| Topic 4: Administration and Configuration | 8% - 12% | - System Administration
|
| Topic 5: Business Rules and Automation | 8% - 12% | - Automation Features
|
| Topic 6: Analytics and Reporting | 8% - 12% | - Business Analytics
|
| Topic 7: Master Data Management | 12% - 18% | - Master Data Configuration
|
| Topic 8: Mobile Field Service Execution | 12% - 18% | - Mobile Application Usage
|
| Topic 9: Integration | 8% - 12% | - System Connectivity
|
SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:
1. Which statements are correct in regards of approvals inside Workforce Management. Choose Three correct answers.
A) It is possible to change amount/quantity of efforts prior to approval
B) By assigning permission for approval, all relevant objects appear on the Journal ready for action
C) Business rules are necessary for activating the approval necessity in a company
D) Purchase orders are approved when all materials are approved
2. Which checklist-elements are available in Coresystems Field Service Solution? Choose Three correct answers.
A) Attachment picker
B) Concatinator
C) Number input
D) Series
E) Date and Time Input
3. How can you set up authorizations in the Administration module in SAP Field Service Management?
Choose Two correct answers.
A) Assign permissions to used groups
B) Assign user groups to users.
C) Assign user groups to permissions.
D) Assign users to permission.
4. You want to create a new smart form. Which fields can you define? Choose the correct answer.
A) Description, Category, Revision, Tag
B) Description, Revision, Type, Tag
C) Name, Description, Category, Labels
D) Name, Description, Revision, Type
5. SAP FSM uses full-text search / elastic search in its web applications views and filters. Determine whether this statement is True or False.
A) True
B) False
Solutions:
| Question # 1 Answer: A,B,C | Question # 2 Answer: C,D,E | Question # 3 Answer: A,B | Question # 4 Answer: C | Question # 5 Answer: B |
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