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Updated: Oct 05, 2026
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ServiceNow CIS-TPRM Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Third-party Risk Management Exam |
| Exam Number: | CIS-TPRM |
| Related Certifications: | Certified Implementation Specialist - Governance, Risk and Compliance Certified Implementation Specialist - Vendor Risk Management |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple Select (multiple answers), Multiple Choice (single answer) |
| Exam Price: | USD $450 |
| Passing Score: | Pass/Fail (not publicly disclosed) |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Recommended Training: | CIS-TPRM Exam Study Guide Third-Party Risk Management Implementation Training |
| Exam Registration: | ServiceNow Learning Portal Pearson VUE Registration |
| Sample Questions: | ServiceNow CIS-TPRM Sample Questions |
| Exam Way: | Online proctored (OnVUE) or in-person at authorized test centers |
| Pre Condition: | Recommended: Completion of ServiceNow Fundamentals training, hands-on experience with TPRM application, and completion of CIS-TPRM recommended training courses. No mandatory prerequisites. |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials?id=kb_article_view&sys_kb_id=972b80cb9370fa10f2d9bc686cba109b |
ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Process Automation and Workflows | 19% | - Approval processes and escalation rules - Workflow design and customization - Issue and action item management - Task assignment and tracking |
| Topic 2: Reporting, Integration, and Compliance | 6% | - Compliance frameworks and regulatory alignment - Dashboards, reports, and analytics - Integration with GRC and other ServiceNow applications |
| Topic 3: TPRM Application Overview and Core Configuration | 24% | - Third-party record management and hierarchy - Contacts and engagement setup - Risk domains, criteria, and scoring rules - Risk intelligence and integration configuration - Application architecture and key components |
| Topic 4: Assessment Configuration and Management | 33% | - Scoring calculations and risk rating determination - Assessment lifecycle, scheduling, and generation - Inherent Risk Questionnaire (IRQ) configuration - Questionnaire templates and scales setup - Assessment types: internal, external, due diligence |
| Topic 5: Third-Party Portal and Collaboration | 18% | - Access management and permissions - Communication and notification setup - Portal configuration, branding, and navigation - Request management: questionnaires, documents, evidence |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
Which feature should be prioritized in the design of a Third-party Assessment Portal to ensure user accountability?
Response:
- A. Limiting user access based on seniority levels
- B. A customizable user interface with company branding
- C. A comprehensive audit log tracking all user activities within the portal
- D. The ability to integrate with third-party social media accounts
Correct Answer: B 🗳️
What is the role of industry benchmarks in Third-party Security Scoring?
Response:
- A. They set a fixed standard for all vendors
- B. They eliminate the need for custom scoring models
- C. They simplify the security assessment process
- D. They allow for comparative analysis across similar third parties
Correct Answer: C 🗳️
How does effective Third-party Portal Configuration impact the overall risk management process?
Response:
- A. By significantly increasing the time required to manage third-party risks
- B. Reducing the importance of direct communication with third parties
- C. Through the automation of risk assessment processes, improving efficiency and accuracy
- D. By making the risk management process completely hands-off for the organization
Correct Answer: C 🗳️
What advantage does automating the Third-Party Risk Management process in ServiceNow provide?
Response:
- A. Automates the process of hiring new employees
- B. Increases the risk of data breaches
- C. Decreases transparency in the risk management process
- D. Significantly reduces the time and effort required to manage risks
Correct Answer: D 🗳️
What configuration element is critical for ensuring the security of the Third-party Assessment Portal?
Response:
- A. Regular updates to the portal's visual design
- B. Allowing unrestricted access to all users
- C. Periodic audits of the portal's security features
- D. Implementing robust authentication and access controls
Correct Answer: D 🗳️
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