IBM C9020-560 Exam Intro

The IBM Midrange storage professional identifies business possibilities and generates/qualifies demand using a consultative approach. This professional effectively determines and uses the tools and resources available to determine and sell storage solutions that meet client needs and demands. This specialist has extensive knowledge of the features, functions, and benefits of IBM mid-range storage solutions and knowledge of competing solutions. The successful applicant will apply their knowledge of IBM storage products to the customer's environment to solve market problems.

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The IBM storage solutions covered in this review are: hybrid storage, specifically the IBM Storwize family (IBM Storwize V5000; IBM Storwize V7000 and V7000 Unified); IBM Spectrum Protect, IBM FlashSystem family; midrange tape (LTO); IBM FlashSystem family; SDS concepts, IBM Spectrum Virtualize; and VersaStack (IBM components). Essential knowledge and general knowledge of IBM Storwize V3700; DCS3700; IBM Storage Cloud; IBM Spectrum Control; V7000 Gen1 Storwize V5000; and SVC are also valued.

This expert can do the following tasks without support: determine the central product positioning in the entire IBM storage product portfolio; meet client needs; Classify and hire adequate resources, including technical support, facilities and tools for customer demonstration; have a general information of the competitive scene of mid-range storage products; understand the fundamental origins of TCO / ROI; articulate the features/benefits/compatibility of IBM mid-range storage products to solve client problems; identify warranty, installation and support options; transaction log; understand where to find training stuff and sales support (for example, sales kits); and explain the bases of CAMSS.

This professional can perform the following tasks with support: deepen the specifications of the solution; articulate and present the configuration to the client; mitigate competitors; develop the solution; Know the meaning and usual capabilities of Disk Magic and Capacity Magic; know the TDA insurance/insurance process and where to find precise knowledge about the TDA requirements for mid-range products; and articulate IBM mid-range storage solutions against private and hybrid cloud implementations.

This expert should be intimate with the following resources: eConfig; ePricer; competitive sales tools such as the COMP database and CompeteCenter; Information centers; TCONow! IBM system consolidation evaluation tool hosted by Alinean; IBM PartnerWorld; Migration Factory; Storage classifications (in the Storage Guide); Storage playbook; and visual storage intelligence.

Reference: http://www-03.ibm.com/certify/tests/objC9020-560.shtml