Instantly download AI-201 updated real questions
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Updated: Aug 07, 2026
No. of Questions: 315 Questions & Answers with Testing Engine
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Salesforce AI-201 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Agentforce Specialist (AI-201) |
| Exam Number: | AI-201 |
| Exam Duration: | 105 minutes |
| Available Languages: | English, Japanese, French |
| Related Certifications: | Salesforce Certified Platform Administrator Salesforce Certified Platform App Builder |
| Certificate Validity Period: | Not explicitly stated by Salesforce |
| Real Exam Qty: | 60 scored questions + up to 5 unscored questions |
| Exam Format: | Multiple-choice questions, Scenario-based questions, Unscored pilot questions included |
| Exam Price: | USD 200 (plus applicable taxes) / JPY 30,000 |
| Passing Score: | 72%-73% |
| Recommended Training: | Salesforce Certification Exam Guide (Agentforce Specialist) Salesforce Trailhead Agentforce learning path |
| Exam Registration: | Salesforce Certification Program Info Official Salesforce Certification Registration |
| Sample Questions: | Salesforce AI-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | None |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-agentforce-specialist---AI-201 |
Salesforce AI-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Cloud & Grounding | 20% | - Data integration for AI agents
|
| Testing, Deployment & Lifecycle | 15% | - Agent lifecycle management
|
| Prompt Engineering | 20% | - Prompt Builder usage
|
| Governance & Observability | 10% | - AI governance
|
| AI Agents | 35% | - Agent setup and orchestration
|
Salesforce Certified Agentforce Specialist Sample Questions:
1. An Agentforce at Universal Containers is working on a prompt template to generate personalized emails for product demonstration requests from customers. It is important for the Al-generated email to adhere strictly to the guidelines, using only associated opportunity information, and to encourage the recipient to take the desired action. How should the Agentforce Specialist include these instructions on a new line in the prompt template?
A) Surround them with triple quotes (""").
B) Make sure merged fields are defined.
C) Use curly brackets {} to encapsulate instructions.
2. When using a prompt template, what should an Agentforce Specialist consider with their grounding data and chosen model?
A) Ensure queries used for grounding employ offset so the token limits of models are not exceeded.
B) Review the model limitation in Prompt Builder versus the grounding data size.
C) Review the token limit in the Einstein Trust Layer.
3. Universal Containers is indexing millions of product manuals where users may ask both structured queries (model numbers) and natural language questions (for example, "How do I reset my device?"). Which retrieval approach should the company use?
A) Use keyword search only, since model numbers dominate queries.
B) Use hybrid search to combine keyword precision with semantic flexibility.
C) Use semantic search only, as natural language is always preferred.
4. At Universal Containers, a sales manager is tackling a tough challenge as several new junior sales reps struggle with objection handling and price negotiations for complex deals. The manager lacks the time to personally guide each sales rep through their specific customer scenarios before their critical meetings. The junior sales reps have asked for a tool that would allow them to practice their pitches by simulating tough conversations and receive personalized feedback that is specific to the commerce opportunity they are working on. Which Salesforce solution should an Agentforce Specialist recommend?
A) SDR Agent
B) Employee Coach
C) Sales Coach
5. An Agentforce is tasked to optimize a business process flow by assigning actions to agents within the Salesforce Agentforce Platform. What is the correct method for the Agentforce Specialist to assign actions to an Agent?
A) Assign the action to a Topic First in Agent Builder.
B) Assign the action to a Topic first on Action Builder.
C) Assign the action to a Topic first on the Agent Actions detail page.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |
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