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Updated: Aug 27, 2026
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Nortel 920-341 Exam Overview:
| Certification Vendor: | Nortel |
|---|---|
| Exam Name: | Nortel Software Communication System Rls. 3.0 Configuration |
| Exam Number: | 920-341 |
| Related Certifications: | Nortel Certified Design Specialist (NCDS) |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice |
| Exam Price: | USD 125-150 |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Real Exam Qty: | 60-100 |
| Recommended Training: | Nortel Official Training Materials |
| Exam Registration: | Pearson VUE Registration |
| Exam Way: | Onsite at Pearson VUE testing centers |
| Pre Condition: | Basic knowledge of Nortel telephony systems and IP networking |
| Official Syllabus URL: | https://en.wikipedia.org/wiki/Nortel_certifications |
Nortel 920-341 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance & Troubleshooting | 15% | - Common issues and resolution - System monitoring and diagnostics - Backup and restore procedures |
| Basic Configuration | 25% | - User and station setup - Dial plan configuration - Network configuration |
| Installation & Initial Setup | 20% | - System initialization and configuration - License management - Software installation procedures |
| Feature Configuration | 20% | - Voice services and features - Call routing and management - System security settings |
| System Overview & Architecture | 20% | - System capabilities and limitations - Hardware and software architecture - SCS Release 3.0 components |
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