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Updated: Jul 21, 2026
No. of Questions: 60 Questions & Answers with Testing Engine
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Avaya 72400X Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Exam |
| Exam Number: | 72400X |
| Exam Format: | Multiple-choice, Multiple-response, Scenario-based |
| Related Certifications: | ACSS - Avaya Aura Core Components Support ACSS - Avaya Aura Communication Applications Support |
| Available Languages: | English |
| Exam Price: | 125 USD |
| Passing Score: | 70% |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 60 |
| Exam Duration: | 90 minutes |
| Recommended Training: | Avaya Aura Collaboration Applications Support Training |
| Exam Registration: | Avaya Learning Certification Pearson VUE Registration |
| Sample Questions: | Avaya 72400X Sample Questions |
| Exam Way: | Onsite at Pearson VUE test centers / Online remote proctored |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya Aura Core Components and UC infrastructure |
| Official Syllabus URL: | https://www.avaya.com/en/support/certification/ |
Avaya 72400X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Presence & Messaging Services | 25% | - Integration with System Manager & Session Manager - Instant Messaging Configuration - Avaya Aura Presence Services Deployment |
| Session Border Controller & Security | 15% | - ASBCE for Remote Access - Certificate Management - Firewall Traversal & Security Policies |
| Client Configuration & Troubleshooting | 20% | - Diagnostic Tools & Log Analysis - Desktop & Mobile Client Setup - Call Flows & Signaling |
| Equinox Solution Architecture | 20% | - Breeze Platform & Snap-ins - Equinox/IX Workplace Client Overview - Avaya Aura Platform Components |
| Avaya Aura Messaging Integration | 20% | - User Provisioning & Synchronization - Voicemail Routing & MWI - Troubleshooting Messaging Issues |
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:
1. From Release R8.0.1, which statement regarding Multimedia Messaging is true?
A) It is installed on a Windows Server.
B) Its capability is provided by the Presence Services Snap-In.
C) It is installed on a standalone Linux Server.
D) Its capability is provided by the Avaya Multimedia Messaging (AMM) Snap-In.
2. Avaya IX Workplace users are unable to connect to an Avaya Equinox Conferencing Virtual Meeting Room. Running traceSM displays the following error:
403 Forbidden Reason: "NoDefaultMCUService"
Based on the error message in the trace, what is the cause of the problem?
A) There is no Virtual Room assigned.
B) No Equinox Media Server is set as a default Multipoint Control Unit (MCU).
C) No Equinox Media Server is available.
D) There is no default Meeting Type assigned or there is no Meeting Type assigned for the Virtual Room.
3. Which log is the most relevant log file recommended for troubleshooting the AADS issues?
A) AADS_log.log
B) AADS.log
C) AADSAlarms.log
D) AADSService.log
4. If enabled on AAWG and assuming AAWG R3.3 default web access port setting, what is the URL format to access AAWG built-in Developer's Test Application?
A) https://<AAWG FQDN or IP address>:8444/devclient/Testapp/index.html
B) http://<AAWG FQDN or IP address>:8433/devclient/testApp/index.html
C) https://<AAWG FQDN or IP address>:443/devclient/testapp/index.html
D) http://<AAWG FQDN or IP address>:8443/devclient/Testapp/index.html
5. A user is trying to register on their Avaya IXTM Workplace Client (Windows/Mac/iOS/Android) from the Public Network.
Which ASBCE Network Interface is usually set to connect to the Public Network, and will be the first point of contact for the registration request from the Client's IP?
A) M1 Interface
B) B1 Interface
C) M2 Interface
D) A1 Interface
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: B |
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