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Cisco 642-467 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) |
| Exam Number: | 642-467 |
| Exam Format: | Multiple Choice Single Answer, Drag and Drop, Multiple Choice Multiple Answer, Simlet |
| Passing Score: | Variable (typically 750-850 / 1000 scale) |
| Real Exam Qty: | 55-70 |
| Certificate Validity Period: | 3 years |
| Available Languages: | Japanese, English |
| Related Certifications: | CCNP Voice Cisco Certified IP Communications Professional |
| Exam Price: | USD 250 (region-dependent) |
| Exam Duration: | 75-90 |
| Recommended Training: | Integrating Cisco Unified Communications Applications (CAPPS) v8.0 Official Course |
| Exam Registration: | Cisco Certification Portal Pearson VUE Registration |
| Sample Questions: | Cisco 642-467 Sample Questions |
| Exam Way: | Onsite at Pearson VUE test centers; no online proctoring available |
| Pre Condition: | Valid CCNA Voice certification or equivalent knowledge; recommended prior experience with CUCM administration |
| Official Syllabus URL: | https://web.archive.org/web/20130815120000/http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/642-467.html |
Cisco 642-467 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintain and Troubleshoot Applications | 10% | - Troubleshoot integration issues - Diagnose call routing and messaging problems - Monitor system health and logs |
| Implement Cisco Unified IM and Presence | 30% | - Configure service parameters and presence settings - Implement high availability and federation - Deploy Cisco Jabber and clients - Integrate with CUCM and LDAP - Describe architecture and components |
| Implement Cisco Unity Connection | 35% | - Configure system settings, users, and mailboxes - Integrate with Cisco Unified Communications Manager - Configure call management and routing - Implement high availability and networking - Describe architecture and deployment models |
| Implement Cisco Unity Express | 25% | - Integrate with CUCM and CME - Configure users, groups, and mailboxes - Implement VPIM networking - Describe architecture and deployment options - Set up auto-attendant and call routing |
Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:
Question 1
Which two features need to be enabled in Cisco Unity Connection to allow users to access their voice mail from Cisco Unified Personal Communicator? (Choose two.)
A. Allow Users to Access Message Bodies
B. Allow Users to Use Personal Call Transfer Rules
C. Allow Users to Access Voice Mail Using an IMAP Client
D. Allow Users to Use Unified Client to Access Voice Mail
E. Allow Users to Access Message Headers Only
Question 2
Which three of the following Options should always be selected when configuring a SIP trunk for Cisco Unity Connection integration to Cisco Unified Communication Manager?
A. Accept Out-of-Dialog REFER
B. Accept Replaces Header
C. Enable Digest Authentication
D. X.509Subject Name
E. Enable Application Level Authentication
F. Accept Presence Subscription
G. Accept Unisolicited Notification
Question 3
Which two types of mailboxes are supported by Cisco Unity Express? (Choose two.)
A. group
B. voice
C. general delivery
D. mailing list
E. personal
F. temporary
Question 4
Refer to the exhibit.
When the Cisco Unity Connection and Cisco Unity Express systems are networked together using VPIM, which of the following statements is true?
A. The message exchange between the two systems will fail due to a conflict between the location ID and extension.
B. The message exchange between the two systems will fail because the location IDs should be using names instead of digits.
C. The message exchange between the two systems will succeed because the combination of location IDs and extensions is unique.
D. The message exchange between the two systems will only succeed toward the Cisco Unity Express site.
Question 5
In Cisco Unity Connection, a user uses an Integrated Messaging Access Protocol client, such as ViewMail, to record, send, and forward voice messages to another user. Which system feature is used to map the sender and the recipient of the message to the correct user?
A. external service accounts
B. Simple Mail Transfer Protocol proxy address
C. mailbox storage settings and administration
D. greetings and caller input
E. distribution lists
F. message notification
Solutions:
| Question 1 Answer: C,D | Question 2 Answer: A,B,G | Question 3 Answer: C,E | Question 4 Answer: C | Question 5 Answer: B |
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