Pass your actual test at first attempt with Avaya 6402 training material
Updated: Sep 04, 2025
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1. A customer wants outgoing calls to allow the calling party number sent with the call. How can this be done?
A) In ARS short codes set the telephone number field to NSi.
B) In ARS shortcodes set the telephone numberfield to NE.
C) Enable the Replace Caller ID with DID/DD1option on the system Telephony tab.
D) Enable the Replace Caller ID with DID/DD1 option on the user tab.
2. Which hunt group feature will send all calls automatically to the second group if the first group is out of service?
A) No Answer Time
B) Call Waiting
C) Fallback
D) Advertise Group
3. The IP Office can have user's extension numbers that range from one to nine digits. Additional considerations should be made when planning and assigning extension numbers for hunt groups and users. Which two are best practices when creating a uniform dial plan In the IP Office? (Choose two.)
A) All user's extensions should match a physicalline as long as both reside in different IP Offices In a Small Community Network.
B) All extensions should have the same length of digits.
C) Users and Groups shouldhave unique extension numbers in all IP Offices in a SmallCommunityNetwork.
D) Users and hunt groups must have duplicate extension numbers as long as both reside in different IP Offices in a Small Community Network.
4. The licensing model of IP Office offers four different edition licenses. Which sequence shows the correct dependency of the licenses?
A) Essential Edition > Basic Edition > Preferred edition > Advanced Edition
B) BasicEdition > Essential Edition > Preferred Edition > Advanced Edition
C) Basic Edition > Essential Edition > Advanced Edition > Preferred Edition
D) Advanced Edition > Basic Edition > Essential Edition >Preferred Edition
E) Basic Edition > Preferred Edition > Advanced Edition > Essential Edition
5. With reference to the Hunt Group settings in the exhibit, and assuming a call has not been answered, where will it be in 50 seconds?
A) ringing extension 1001
B) in voicemail
C) ringing the AmsterdamMain hunt group
D) playing the AmsterdamSales queue announcement
Solutions:
Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B,C | Question # 4 Answer: B | Question # 5 Answer: B |
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