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Updated: Sep 06, 2026
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Avaya Aura Contact Center Implementation 6210 Exam
Avaya Aura Contact Center Implementation 6210 Exam validates the ability to describe your Avaya platform and the integration with a ACC component identify the server hardware requirements for Avaya a contact center installation. It also deals with the ability to configure the Microsoft Windows Server 2012 Operating System for an ACC installation and explain how to perform a database backup and restore database files. Contact Center Managers and Contact Center Administrators usually hold or pursue this certification and you can expect the same job role after completion of this certification.
Avaya 6210 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Contact Center Implementation Exam |
| Exam Number: | 6210 |
| Exam Format: | Multiple Choice, Multiple Response |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Related Certifications: | ACIS - 6202 Avaya Aura Contact Center |
| Sample Questions: | Avaya 6210 Sample Questions |
| Exam Way: | Pearson VUE authorized testing center or authorized Avaya testing delivery method. |
| Pre Condition: | Recommended completion of Avaya Aura Contact Center Implementation training course (4C00020V). No formal prerequisite exam identified for ACIS-6202. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
What is the duration of the 6210 Exam
- Format: Multiple choices, multiple answers
- Number of Questions: 65
- Passing Score 68%
- Length of Examination: 90 minutes
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21474
Avaya 6210 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration | - Avaya Aura Integration
|
| Topic 2: Configuration | - Core Contact Center Configuration
|
| Topic 3: Maintenance and Troubleshooting | - Operational Support
|
| Topic 4: Installation | - Platform Deployment
|
| Topic 5: Implementation Preparation | - Customer Requirements Analysis
|
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