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Updated: Aug 02, 2026
No. of Questions: 68 Questions & Answers with Testing Engine
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Avaya 6103 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya ERS 8000 and Avaya VSP 9000 Implementation Exam |
| Exam Number: | 6103 |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 68 |
| Related Certifications: | Avaya Ethernet Routing Switch (ERS) 8000 Avaya Virtual Services Platform (VSP) 9000 Avaya Fabric Connect |
| Exam Format: | Multiple Choice, Proctored Exam (Pearson VUE), Scenario-based Questions |
| Passing Score: | 70% |
| Available Languages: | English |
| Exam Price: | Varies by region (typically ~USD 100–200 equivalent via Pearson VUE) |
| Certificate Validity Period: | N/A (Avaya certifications typically do not expire for this legacy track unless specified by program updates) |
| Recommended Training: | Avaya Networking Documentation Avaya Learning |
| Exam Registration: | Pearson VUE Avaya Exams |
| Sample Questions: | Avaya 6103 Sample Questions |
| Exam Way: | Pearson VUE proctored exam (online or test center depending on region availability) |
| Pre Condition: | Recommended: Basic networking knowledge (CCNA-level or equivalent) and familiarity with Avaya ERS/VSP platforms |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 6103 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya VSP 9000 Architecture | - Hardware Design
|
| Topic 2: Avaya ERS 8000 Architecture | - Hardware Components
|
| Topic 3: Implementation and Troubleshooting | - Troubleshooting
|
| Topic 4: Avaya Fabric Connect Technology | - Network Design
|
Avaya ERS 8000 and Avaya VSP 9000 Implementation Sample Questions:
1. A customer has a edge switch connected to a cluster of VSP 9000 switches. The uplinks to the network core are via two Gigabit uplink ports. The uplinks are not aggregated and are running spanning tree protocol.
The result is that one of the links is always being blocked, and recovery time is unacceptably long when the active uplink fails. They need to have both links active to increase the bandwidth to the core, and at the same time provide better redundancy.
What is the preferred Avaya solution for the customer?
A) Connect one uplink to each of the VSP 9000 switches to create a triangle and use spanning tree protocol.
B) Connect one uplink to each of the VSP 9000 switches to create a triangle and configure a SMLT with either MLT or LACP on the access switch. Spanning tree must be disabled.
C) Connect one uplink to each of the VSP 9000 switches to create a triangle and configure a SMLT with either MLT or LACP on the access switch. Spanning tree must be enabled.
D) Connect both of the uplinks to one of the VSP 9000 switches and disable spanning tree.
2. Once you have enabled the web server within the system for EDM access, what is the syntax to allow only secure connections?
A) web-server secure-only
B) web-server secure enable
C) web-server ssh session only
D) web-server ssh enable
3. Which command mode contains the commands needed to work on software licenses?
A) Software Configuration
B) Privileged Exec
C) User Exec
D) Global Configuration
4. Which CLI command is used to allow the non-secure (HTTP) web interface?
A) web secure disable
B) no web secure-only
C) web-server enable
D) config web secure enable
5. When troubleshooting an issue with an ERS 8000, running version 7.2, a technician notices that the "Online" LED is steady amber for longer than 3 minutes. This is an indication of a software incompatibility.
What is the first step in resolving this issue?
A) Use the show chassis command to look for software versions running on the switch.
B) Reboot the switch using the boot flags to force the switch to auto-update the software.
C) Use the show log command to check the system log for indications of communication problems.
D) Use the show compatibility command to verify that all software running is compatible.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: C |
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