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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IT Security & Risk Management | 15% | - Security principles: confidentiality, integrity, availability - Threats, vulnerabilities, and controls - Risk assessment and mitigation |
| Topic 2: Networking & Infrastructure | 15% | - Cloud computing and virtualization - Network types, protocols, and architecture - IT infrastructure management |
| Topic 3: Systems Development & Lifecycle | 20% | - Requirements gathering and analysis - Design, implementation, and maintenance - SDLC phases and models |
| Topic 4: IT Governance, Strategy & Ethics | 15% | - IT service management and ITIL basics - IT alignment with business goals - Compliance, policies, and ethics |
| Topic 5: Data Management & Databases | 15% | - SQL and data querying - Database models and design - Data integrity, security, and governance |
| Topic 6: IT Fundamentals & Concepts | 20% | - Data, information, and knowledge management - Role of IT in business - Information systems types and components |
WGU Information Technology Management QGC1 Sample Questions:
What are the responsibilities of the product owner in a Scrum project?
- A. Assist developers with blockers and code refactoring
- B. Prioritize requirements and manage the backlog
- C. Monitor velocity metrics and ensure team compliance
- D. Track task completion and update sprint burndown charts
Correct Answer: B 🗳️
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Which protocol provides for the collection, organization, and modification of information about managed devices on IP networks?
- A. Hypertext Transfer Protocol (HTTP)
- B. Simple Network Management Protocol (SNMP)
- C. File Transfer Protocol (FTP)
- D. Telnet protocol (TELNET)
Correct Answer: B 🗳️
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What does implementation planning involve in the system development life cycle (SDLC)?
- A. Defining and evaluating the coding standards
- B. Reviewing individual software components
- C. Summarizing user experiences after deployment
- D. Organizing and scheduling the system's rollout
Correct Answer: D 🗳️
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What is a benefit of in-house development and maintenance of information technology systems?
- A. Creates a better quality workforce by combining both technical and business skills
- B. Increases financial savings because it costs less than outsourcing the work
- C. Allows for the fastest development time and ability to scale to new demand levels
- D. Utilizes state-of-the-art technological resources without having to acquire and maintain them
Correct Answer: A 🗳️
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What is the definition of the accountability vs. ownership paradox?
- A. A situation in which the CEO is concerned they might be overlooking a digital disrupter that competitors have surely discovered
- B. A situation in which a company's CIO is responsible for the outcomes of technology implementations but does not have the power to change ' business processes
- C. The ability to use a uniquely enterprise view to create business process change
- D. An evaluation of where a business is headed, what it wants to achieve, and how it will support its objectives
Correct Answer: B 🗳️
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