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Updated: Sep 06, 2026

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Salesforce Marketing-Cloud-Personalization Exam Syllabus Topics:

TopicDetails
Topic 1
  • Activation: Salesforce consultants learn to execute impactful campaigns using tools like A
  • B Testing, open time email campaigns, and mobile and server-side campaigns. This section focuses on translating insights into action, assessing how effectively consultants activate and optimize personalized marketing efforts.
Topic 2
  • Segmentation: In this topic, Salesforce consultants focus on creating and managing customer segments through segment rules, filters and goals, and exporting segments for tailored campaigns. Moreover, this section tests proficiency in defining and leveraging audience segments to maximize personalization.
Topic 3
  • Solution Overview: In this topic, Salesforce consultants learn about the foundational aspects of Marketing Cloud Personalization, including its business value for real-time interaction management (RTIM) and how it enhances customer engagement. The typical use cases, product terminology, and the core components of a standard implementation are emphasized here to ensure a practical understanding.
Topic 4
  • Einstein Capabilities: The Einstein Capabilities section explores recipes and their ingredients, enabling Salesforce consultants to harness predictive insights.
Topic 5
  • Setup & Administration: This section focuses on the setup process within Marketing Cloud Personalization, including managing user attributes, establishing an identity system, and ensuring seamless configuration. Salesforce consultants demonstrate their skills in setting up the platform for effective use.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-mc-personalization-ap---AP-216

Salesforce Marketing-Cloud-Personalization Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Marketing Cloud Personalization Accredited Professional Exam
Exam Number:AP-216
Related Certifications:Salesforce Accredited Professional Program
Exam Duration:75 minutes
Passing Score:70%
Available Languages:English
Exam Price:USD 150
Real Exam Qty:50 multiple-choice/multiple-select + up to 5 unscored questions
Exam Format:Proctored (online or onsite testing center), Multiple-choice, Multiple-select
Recommended Training:Marketing Cloud Personalization Fundamentals (Trailhead / Partner Learning Camp)
Marketing Cloud Personalization Help Documentation
Exam Registration:Exam Scheduling Info
Salesforce Certification Registration
Sample Questions:Salesforce Marketing-Cloud-Personalization Sample Questions
Exam Way:Proctored exam delivered online or at a testing center
Pre Condition:Intended for Salesforce Partners with access to Partner Learning Camp; prior hands-on experience implementing Marketing Cloud Personalization is recommended. No formal prerequisite certification required.
Official Syllabus URL:https://help.salesforce.com/s/articleView?id=005298852&type=1

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