Instantly download ITSM20FB updated real questions

Pass your actual test at first attempt with EXIN ITSM20FB training material

Updated: Jul 21, 2026

No. of Questions: 80 Questions & Answers with Testing Engine

Download Limit: Unlimited

Choosing Purchase: "Online Test Engine"
Price: $69.98 

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ITSM20FB Practice Q&A's

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EXIN ITSM20FB Exam Overview:

Certification Vendor:EXIN
Exam Name:EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000 (ITSM20FB)
Exam Number:ITSM20FB
Real Exam Qty:40
Exam Duration:60 minutes
Exam Format:Multiple choice
Related Certifications:ISO/IEC 20000 Foundation
ITIL Foundation (equivalent knowledge baseline)
Passing Score:65%
Available Languages:English
Recommended Training:EXIN Training Partners
Exam Registration:EXIN Official Certification Page
Sample Questions:EXIN ITSM20FB Sample Questions
Exam Way:Online proctored or authorized test center
Pre Condition:Recommended prior knowledge of IT service management concepts or ISO/IEC 20000 Foundation level understanding
Official Syllabus URL:https://www.exin.com

EXIN ITSM20FB Exam Syllabus Topics:

TopicDetails
Topic 1
  • Describe at a high level the requirements for planning new
  • changed services
  • Describe general governance principles
Topic 2
  • Describe at a high level the requirements for transitioning new
  • changed services
  • Describe the principles of continual improvement and the applications of the PDCA cycle
Topic 3
  • Describe the objectives and quality requirements
  • Describe the objective of a service management system
Topic 4
  • Describe the objectives and quality requirements
  • Describe general management responsibilities
Topic 5
  • Describe t he objectives and quality requirements
  • Describe importance of documentation and basic requirements for documentation

Reference: https://www.exin.com/qualification-program/exin-it-service-management-based-isoiec-20000

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Frequently Asked Questions

What products does Exam-Killer offer?

Test Engine: ITSM20FB study test engine can be downloaded and run on your own devices. Practice the test on the interactive & simulated environment.
PDF (duplicate of the test engine): the contents are the same as the test engine, support printing.

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You will receive an email attached with the ITSM20FB study material within 5-10 minutes, and then you can instantly download it for study. If you do not get the study material after purchase, please contact us with email immediately.

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All the products are updated frequently but not on a fixed date. Our professional team pays a great attention to the exam updates and they always upgrade the content accordingly.

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Yes, you will enjoy one year free update after purchase. If there is any update, our system will automatically send the updated study material to your payment email.

How does your Testing Engine works?

Once download and installed on your PC, you can practice ITSM20FB test questions, review your questions & answers using two different options 'practice exam' and 'virtual exam'.
Virtual Exam - test yourself with exam questions with a time limit.
Practice Exam - review exam questions one by one, see correct answers.

What's the applicable operating system of the ITSM20FB test engine?

Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online Test Engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
Self Test Engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.

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Yes. We have the money back guarantee in case of failure by our products. The process of money back is very simple: you just need to show us your failure score report within 60 days from the date of purchase of the exam. We will then verify the authenticity of documents submitted and arrange the refund after receiving the email and confirmation process. The money will be back to your payment account within 7 days.

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