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Updated: Jul 31, 2026
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Prerequisites
Those specialists who plan to obtain the ITIL Practitioner certificate should already hold ITIL V3 Foundation or ITIL 4 Foundation. The intended audience for the certification exam is those IT professionals who are looking to gain and validate their competence in adopting and adapting the ITIL guidance to their own specific circumstances and needs.
Who should take the ITIL Practitioner exam
The PeopleCert ITIL Practitioner Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as an IT Service Management Professional. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The PeopleCert ITIL Practitioner Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the PeopleCert ITIL Practitioner Exam then he should take this exam.
ITIL ITIL-Practitioner日本語 Exam Overview:
| Certification Vendor: | AXELOS / PeopleCert |
| Exam Name: | ITIL Practitioner Certification - IT Service Management (ITIL Practitioner) |
| Exam Number: | ITIL-PRAC |
| Passing Score: | 70% |
| Available Languages: | English |
| Certificate Validity Period: | 3 years (renewal required under PeopleCert certification scheme) |
| Exam Price: | Varies (~USD 200–300 depending on region and provider) |
| Exam Duration: | 135 minutes |
| Exam Format: | Multiple choice, Scenario-based questions |
| Related Certifications: | ITIL Foundation (ITIL v3) ITIL Intermediate |
| Real Exam Qty: | 40 multiple choice questions |
| Recommended Training: | Official ITIL Training Providers (PeopleCert Accredited Training Organizations) |
| Exam Registration: | AXELOS ITIL Guidance PeopleCert ITIL Certification Portal |
| Sample Questions: | ITIL ITIL-Practitioner日本語 Sample Questions |
| Exam Way: | Online proctored exam or authorized test center delivery via PeopleCert/AXELOS accredited providers |
| Pre Condition: | ITIL Foundation (v3 or ITIL 4 Foundation recommended as prerequisite knowledge; historically ITIL v3 Foundation was expected) |
| Official Syllabus URL: | https://www.peoplecert.org |
Ability to Use Metrics and Measurement: The next topic requires that the specialists possess the proficiency in:
- Analyzing the critical success factors and key performance indicators in a specific given context to ensure that they are balanced between 4 categories
- Defining the critical success factors utilizing a relevant hierarchical approach
- Designing reports
- Determining the key performance indicators to underpin a critical success factor
- Defining the current state assessment in a specific given context
- Applying knowledge of metrics and measurement when planning and implementing improvements
ITIL ITIL-Practitioner日本語 Exam Syllabus Topics:
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Reference: https://www.axelos.com/certifications/itil-certifications/itil-practitioner-level
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