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Updated: Sep 22, 2026

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Avaya 6203-1 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Voice Portal Implementation Exam
Exam Number:6203-1
Real Exam Qty:68-70
Available Languages:English
Exam Price:$125 USD (approx.)
Certificate Validity Period:Not explicitly defined publicly (typically vendor certification validity varies by program)
Exam Duration:105 minutes
Passing Score:69%
Exam Format:Multiple Choice Questions, Scenario-based Questions
Related Certifications:Avaya Aura Platform Certifications
Avaya Certified Implementation Specialist (ACIS)
Avaya Voice Portal
Recommended Training:Avaya Learning (Official Training Portal)
Exam Registration:Pearson VUE (historical/region-dependent scheduling)
Avaya Certification Portal
Sample Questions:Avaya 6203-1 Sample Questions
Exam Way:Proctored exam (typically Pearson VUE or Avaya Learning certification delivery depending on current program structure)
Pre Condition:Recommended: experience with VoIP systems, Avaya Aura environment, and basic VoiceXML knowledge. No strict formal prerequisite publicly enforced.
Official Syllabus URL:https://www.avaya.com

Avaya 6203-1 Exam Syllabus Topics:

SectionObjectives
Installation and Configuration- Core configuration tasks
  • 1. Network and telephony setup
    • 2. Voice Portal configuration settings
      - System setup
      • 1. Hardware and server configuration
        • 2. Software installation
          Maintenance and Troubleshooting- Monitoring and diagnostics
          • 1. Performance monitoring
            • 2. System logs and debugging tools
              - Issue resolution
              • 1. Common deployment issues
                • 2. Call flow troubleshooting
                  Integration with Avaya Ecosystem- System interoperability
                  • 1. Integration with Avaya Aura Communication Manager
                    • 2. Speech server and ASR/TTS integration
                      Avaya Voice Portal Architecture- System components and architecture overview
                      • 1. Voice Portal components (VP, VXML, media processing)
                        • 2. Call flow architecture
                          - Platform integration
                          • 1. Integration with Avaya Aura
                            • 2. Telephony and SIP connectivity
                              VoiceXML Application Development- Voice application design
                              • 1. VoiceXML scripting basics
                                • 2. Call flow logic design
                                  - Application deployment
                                  • 1. Prompt and grammar handling
                                    • 2. Deploying and testing VoiceXML apps

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