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Updated: Jul 18, 2026
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Avaya 31860X Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya IX™ Calling Design Exam |
| Exam Number: | 31860X |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Scenario-Based |
| Related Certifications: | Avaya OneCloud UCaaS Design (ACDS-3186 replacement) |
| Exam Price: | USD 125 (approx.) |
| Exam Duration: | 90–120 |
| Passing Score: | 70% (approx.) |
| Real Exam Qty: | 60 |
| Sample Questions: | Avaya 31860X Sample Questions |
| Exam Way: | Delivered online through Avaya Learning or authorized testing partners; historically available through testing centers. |
| Pre Condition: | Avaya recommends professional experience with Avaya communication systems; training courses may be suggested. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 31860X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Design and Deployment Considerations | - Solution design requirements
|
| Topic 2: Integration Scenarios | - Third-party integrations and interoperability
|
| Topic 3: Architecture and Components | - Core architecture elements
|
| Topic 4: Licensing and Feature Options | - Licensing models
|
| Topic 5: Overview of Avaya IX Calling Design | - Exam objectives and scope
|
Avaya IX™ Calling Design Sample Questions:
1. You are designing media gateways at remote locations for a customer. They have requested the following:
* Analog telephone calls go through the PSTN in case of power outage.
* Redundant power supply
* The same administrative and telephone functionality during WAN outage Which design meets these customer requests?
A) A design with G450 gateways with dual power supplies, and Standard Local Survivability A design with G430 gateways with dual power supplies, and Standard Local Survivability
B) A design with G430 gateways with dual power supply, and S8300 Survivable-Remote
C) A design with G450 gateways with dual power supplies, and S8300 Survivable-Remote
2. A technician is adding 1100 users to an Avaya Aura solution. There is only bandwidth for 30kbps calls per user.
Which audio codec will provide the highest fidelity that the network will support?
A) G.729
B) G.711
C) H.264
D) G.722
3. If a customer has an Avaya Aura 7.0 and shuffling is turned on within Communication Manager, which statement describes the media processing resource (DSP) requirements for a two-party call originated statement describes the media processing resource (DSP) requirements for a two-party call originated by a SIP station and terminated by an .H323 IP Trunk being recoded?
A) Multi-party (i.e. 3-party or greater) calls cannot shuffle, and require media-processing channels for the entire call.
B) SIP-SIP two-calls calls will use SIP Direct Media, so no media-processing channels are required for this call.
C) This call cannot shuffle, and one media-processing channel is required for the entire call.
D) This call will shuffle after initial call set-up; i.e., one media-processing (DSP) channel is required for the first 20 seconds of the call, for each party.
4. You are working on a design that includes Avaya Aura Presence Services.
Which statement regarding the Presences Services deployment is true?
A) It always requires one or more dedicated (closed) Avaya Breeze instances.
B) It requires one or more general purpose (open) Avaya Breeze instances.
C) It does not require dedicated (closed) Avaya Breeze instances.
D) It can only be installed on one dedicated (closed) Avaya Breeze instance.
5. You are recommending the WAN link requirement per branch for a multi-location customer. The customer estimates the branch Inter-office communication use rate over the WAN to be one trunk per 20 branch users, and there are 460 users at each branch. You assume that after all header compressions have been applied, there is a 30% protocol overhead, and the G.729 codec being used provides 7.2 kbps.
How much bandwidth is needed for voice traffic on the WAN link for each branch?
A) 115.9 Kbps
B) 187.2 Kbps
C) 215.3 Kbps
D) 165.6 Kbps
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: A |
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